Online Doctor Consultations - New Zealand

New Zealand

Revenue in the Online Doctor Consultations market is projected to reach US$19.15m in 2024.
Revenue is expected to show an annual growth rate (CAGR 2024-2029) of 1.99%, resulting in a projected market volume of US$21.13m by 2029.
User penetration will be 3.25% in 2024 and is expected to hit 3.46% by 2029.
The average revenue per user (ARPU) is expected to amount to US$111.90.
In global comparison, most revenue will be generated in the United States (US$2,391.00m in 2024).

Key regions: Japan, South Korea, Canada, Germany, United States

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Analyst Opinion

The Online Doctor Consultations market in New Zealand is experiencing significant growth and evolution, driven by various factors shaping the healthcare landscape in the country.

Customer preferences: Customers in New Zealand are increasingly valuing convenience and accessibility when it comes to healthcare services. The ability to consult with a doctor online from the comfort of their homes is becoming more appealing to individuals with busy lifestyles or those living in remote areas. This shift in preferences is fueling the demand for digital health solutions, including online doctor consultations.

Trends in the market: One notable trend in the Online Doctor Consultations market in New Zealand is the growing adoption of digital fitness and well-being platforms. With an increasing focus on preventive healthcare and overall wellness, more people are turning to online resources for fitness guidance, nutritional advice, and mental health support. This trend is driving the development of integrated platforms that offer a range of health and wellness services in one convenient digital space. Another trend shaping the market is the expansion of digital treatment and care options. Patients are seeking virtual consultations not only for minor ailments but also for chronic disease management and specialist referrals. This trend is pushing healthcare providers to enhance their online service offerings, including remote monitoring tools, e-prescriptions, and follow-up care through telemedicine.

Local special circumstances: In New Zealand, the geographical spread of the population presents unique challenges for accessing healthcare services, especially in rural areas. Online doctor consultations bridge this gap by connecting patients with healthcare professionals regardless of their location. This is particularly beneficial for individuals living in remote regions who may have limited access to traditional healthcare facilities. Moreover, the COVID-19 pandemic has accelerated the acceptance and adoption of telehealth services in New Zealand. The need for social distancing and the strain on healthcare resources during the pandemic have highlighted the importance of virtual care solutions. As a result, more patients and healthcare providers are embracing online doctor consultations as a safe and convenient alternative to in-person visits.

Underlying macroeconomic factors: The growing digital infrastructure and internet penetration in New Zealand are supporting the expansion of the Online Doctor Consultations market. With more people gaining access to high-speed internet and smartphones, the barriers to entry for virtual healthcare services are diminishing. Additionally, government initiatives to promote telehealth and invest in digital health technologies are further driving the growth of online doctor consultations in the country.

Methodology

Data coverage:

The data encompasses B2C enterprises. Figures are based on revenues and user data of relevant mobile applications and consumer electronics companies.

Modeling approach / Market size:

Market sizes are determined through a combined top-down and bottom-up approach, building on a specific rationale for each market market. As a basis for evaluating markets, we use annual financial reports of key players, industry reports, third-party reports, and survey results from primary research (e.g., the Statista Global Consumer Survey). In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, population, internet penetration, smartphone penetration, consumer spending, and healthcare spending. This data helps us estimate the market size for each country individually.

Forecasts:

In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the S-curve function and exponential trend smoothing are well suited for forecasting digital products and services due to the non-linear growth of technology adoption.

Additional notes:

The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war is considered at a country-specific level.