eServices - Uruguay

  • Uruguay
  • The eServices market in Uruguay is projected to reach a revenue of US$146.10m in 2024.
  • It is expected to show an annual growth rate (CAGR 2024-2029) of 5.54%, resulting in a projected market volume of US$191.30m by 2029.
  • In the Online Food Delivery market, a revenue growth of 7.4% is expected in 2025.
  • The Online Food Delivery market in Uruguay has a projected market volume of US$143.50m in 2024.
  • In global comparison, China is expected to generate the most revenue, with US$495.50bn in 2024.
  • The average revenue per user (ARPU) in the Online Food Delivery market is projected to amount to US$149.10 in 2024.
  • By 2029, the number of users in the Online Food Delivery market is expected to amount to 1.3m users.
  • The user penetration in the Online Food Delivery market will be at 28.1% in 2024.
  • Uruguay's eServices market is flourishing with a surge in digital payment platforms and an increasing demand for online education and healthcare services.
 
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Analyst Opinion

Uruguay, a small country in South America, is experiencing significant growth in its eServices market. With a population of just over 3 million people, Uruguay may seem like an unlikely player in the digital economy. However, the country's high internet penetration rate and tech-savvy population have contributed to the rapid development of its eServices sector.

Customer preferences:
Uruguayans have shown a strong preference for online services, particularly in the areas of e-commerce, online banking, and digital entertainment. The convenience and accessibility of these services have made them increasingly popular among the population. Additionally, Uruguayans value the security and reliability of online platforms, which has further encouraged the adoption of eServices.

Trends in the market:
One of the key trends in Uruguay's eServices market is the growth of e-commerce. With the increasing availability of online marketplaces and the rise of digital payment solutions, more and more Uruguayans are turning to online shopping. This trend is driven by factors such as the convenience of home delivery, a wider range of products, and competitive pricing. Another trend in the market is the expansion of online banking services. Uruguay has a well-developed financial sector, and the adoption of digital banking has been swift. Customers appreciate the convenience of being able to access their accounts and carry out transactions from anywhere, at any time. This trend is expected to continue as more financial institutions invest in digital infrastructure and offer innovative online services.

Local special circumstances:
Uruguay's small population and high internet penetration rate have created a unique environment for the development of eServices. The country has a highly educated workforce and a strong culture of innovation, which has fostered the growth of tech startups and digital businesses. Additionally, Uruguay has a favorable business environment, with government policies that support entrepreneurship and attract foreign investment.

Underlying macroeconomic factors:
Uruguay's eServices market is also influenced by macroeconomic factors such as economic growth, consumer spending, and government initiatives. The country has experienced steady economic growth in recent years, which has increased disposable income and consumer confidence. This, in turn, has fueled demand for eServices. Furthermore, the government of Uruguay has been proactive in promoting the digital economy. Initiatives such as the National Digital Agenda and the Digital Transformation Plan have aimed to improve digital infrastructure, promote digital skills, and create a favorable regulatory framework for eServices. These efforts have contributed to the growth and development of the eServices market in Uruguay. In conclusion, Uruguay's eServices market is experiencing significant growth due to customer preferences for online services, trends such as the rise of e-commerce and online banking, local special circumstances such as a tech-savvy population and a favorable business environment, and underlying macroeconomic factors including economic growth and government initiatives. As the country continues to invest in digital infrastructure and foster a culture of innovation, the eServices sector in Uruguay is expected to further expand and evolve.

Methodology

Data coverage:

The data encompasses B2C enterprises. Figures are based on Gross Merchandise Value (GMV) and represent what consumers pay for these products and services. The user metrics show the number of customers who have made at least one online purchase within the past 12 months.

Modeling approach / Market size:

Market sizes are determined through a bottom-up approach, building on predefined factors for each market segment. As a basis for evaluating markets, we use annual financial reports of the market-leading companies, third-party studies and reports, as well as survey results from our primary research (e.g., the Statista Global Consumer Survey). In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, GDP per capita, and internet connection speed. This data helps us estimate the market size for each country individually.

Forecasts:

In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the S-curve function and exponential trend smoothing. The main drivers are internet users, urban population, usage of key players, and attitudes toward online services.

Additional notes:

The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war are considered at a country-specific level. GCS data is reweighted for representativeness.

Overview

  • Revenue
  • Analyst Opinion
  • Users
  • Global Comparison
  • Methodology
  • Key Market Indicators
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