eServices - Slovenia

Slovenia

The eServices market in Slovenia is expected to generate a revenue of US$275.60m by 2024.
This projection indicates an annual growth rate (CAGR 2024-2029) of 7.62%, resulting in a projected market volume of US$397.80m by 2029.
Specifically in the Online Food Delivery market, a revenue growth of 9.2% is expected in 2025.
The Online Food Delivery market in Slovenia is projected to reach a market volume of US$274.60m in 2024.
In comparison to other countries, China is anticipated to generate the highest revenue, reaching US$495.50bn in the same year.
When it comes to the Online Food Delivery market, the average revenue per user (ARPU) is projected to amount to US$365.20 in 2024.
On the other hand, the Online Food Delivery market is expected to see a significant increase in the number of users, reaching 889.5k users by 2029.
As for user penetration in the Online Food Delivery market, it is estimated to be at 35.5% in 2024.
Slovenia is experiencing a surge in demand for eServices, with a particular focus on e-commerce platforms and digital payment solutions.

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Analyst Opinion

The eServices market in Slovenia has been experiencing significant growth in recent years, driven by changing customer preferences and local special circumstances. With the increasing penetration of internet and mobile devices, customers are increasingly relying on eServices for convenience and efficiency. Additionally, the government's push for digitalization and the presence of a highly educated population have contributed to the development of the eServices market in Slovenia.

Customer preferences: Customers in Slovenia are increasingly preferring eServices over traditional methods due to their convenience and efficiency. The ability to access services online from anywhere and at any time has made eServices a popular choice among the tech-savvy population. Furthermore, the younger generation, which is more digitally inclined, is driving the demand for eServices in Slovenia. These customers value time-saving and user-friendly experiences, which eServices provide.

Trends in the market: One of the key trends in the eServices market in Slovenia is the growth of e-commerce. With the increasing number of online retailers and the availability of secure payment gateways, customers are embracing online shopping. This trend is further supported by the growing number of smartphone users, as mobile commerce becomes more prevalent. The convenience of shopping online and the availability of a wide range of products have contributed to the success of e-commerce in Slovenia. Another trend in the eServices market is the adoption of digital banking services. Customers are increasingly using online banking platforms and mobile banking apps for their financial needs. This trend is driven by the convenience and accessibility of digital banking, as well as the availability of advanced security features. The COVID-19 pandemic has further accelerated the adoption of digital banking services, as customers seek contactless and remote banking options.

Local special circumstances: Slovenia has a highly educated population, with a high level of digital literacy. This has created a favorable environment for the development of eServices. The government has also been actively promoting digitalization and the use of eServices, which has further boosted their adoption. Additionally, Slovenia's small size and well-connected infrastructure make it easier for eServices providers to reach customers across the country.

Underlying macroeconomic factors: The strong economic growth in Slovenia has provided a favorable environment for the development of the eServices market. As the economy continues to grow, customers have more disposable income to spend on eServices, such as online shopping and digital entertainment. The increasing internet penetration and the availability of affordable smartphones have also contributed to the growth of the eServices market. In conclusion, the eServices market in Slovenia is experiencing significant growth, driven by changing customer preferences, local special circumstances, and underlying macroeconomic factors. The convenience, efficiency, and accessibility of eServices have made them a popular choice among customers, especially the younger generation. The government's push for digitalization and Slovenia's highly educated population have further contributed to the development of the eServices market.

Methodology

Data coverage:

The data encompasses B2C enterprises. Figures are based on Gross Merchandise Value (GMV) and represent what consumers pay for these products and services. The user metrics show the number of customers who have made at least one online purchase within the past 12 months.

Modeling approach / Market size:

Market sizes are determined through a bottom-up approach, building on predefined factors for each market segment. As a basis for evaluating markets, we use annual financial reports of the market-leading companies, third-party studies and reports, as well as survey results from our primary research (e.g., the Statista Global Consumer Survey). In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, GDP per capita, and internet connection speed. This data helps us estimate the market size for each country individually.

Forecasts:

In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the S-curve function and exponential trend smoothing. The main drivers are internet users, urban population, usage of key players, and attitudes toward online services.

Additional notes:

The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war are considered at a country-specific level. GCS data is reweighted for representativeness.