eServices

The eServices market in Seychelles is projected to generate a revenue of US$3.91m in 2024.
This market is expected to exhibit an annual growth rate (CAGR 2024-2029) of 6.31%, resulting in a projected market volume of US$5.31m by 2029.
In the 0.0 market, a revenue growth of 0.0 is anticipated in 2025.0.
Moving on to the 0.0 market, it is estimated to have a market volume of 0.0 in 2024.
When compared globally, China is predicted to generate the highest revenue, amounting to US$495.50bn in 2024.
In terms of average revenue per user (ARPU) in the 0.0 market, it is projected to reach 0.0 in 2024.
Additionally, the number of users in this market is expected to reach 0.0 by 2029.
The user penetration in the 0.0 market is forecasted to be 0.0 in 2024.
The eServices market in Seychelles is booming, with a growing demand for online banking and e-commerce platforms.

Definition:

eServices refer to the delivery of services through electronic means, typically via the internet. eServices offer the convenience of conducting transactions and accessing information online and have become increasingly popular in recent years due to the growth of internet accessibility and the increasing use of digital devices. The eServices market continues to expand as consumers seek efficient and convenient ways to access and purchase various services.

The definition of eServices does not include media content acquired online (see: Digital Media) or the online sale of physical goods (see: eCommerce). Furthermore, no business-to-business segments are included, and neither are revenues from software downloads and services, or price/product comparison site commission fees.

Structure:

eServices includes the event ticketing market, which covers the sale of tickets for sporting events, music concerts, and cinema showings. The dating services market includes online dating platforms, matchmaking services, and casual dating sites. The online education market encompasses the provision of university education, online learning platforms, and professional certification programs. Lastly, the online gambling market which covers online sports betting, online casinos, and online lotteries.

Additional Information

Data includes revenue figures in Gross Merchandise Value (GMV), Users, average revenue per user (ARPU), and user penetration rate. User and revenue figures represent B2C services.

Online booked and digitally issued event tickets for sports events, music events, and cinemas such as Ticketmaster, StubHub, or CTS eventim
Online dating services, including matchmaking, online dating, and casual datings such as Tinder, Bumble, or Badoo
Online Education, including universities, platforms and professional certificates such as Udem, Coursera, or EdX

Offline booking by telephone or through agencies
Online ticket reservations without direct checkout process

The eServices market in Seychelles has been experiencing significant growth in recent years, driven by changing customer preferences and the increasing adoption of digital technologies. Customer preferences in Seychelles have shifted towards convenience and efficiency, leading to a growing demand for eServices. Consumers are increasingly seeking online solutions for various services, such as banking, shopping, and government transactions. This shift is primarily driven by the convenience and time-saving benefits offered by eServices. Additionally, the younger generation, which is more tech-savvy, is driving the adoption of eServices in Seychelles. Trends in the eServices market in Seychelles include the rapid growth of e-commerce and online banking. E-commerce platforms have gained popularity among consumers, offering a wide range of products and services that can be purchased online. This trend is supported by the increasing internet penetration rate in the country. Online banking has also become a preferred method for managing finances, with consumers embracing the convenience of digital banking services. Local special circumstances in Seychelles, such as the country's geographical dispersion and limited physical infrastructure, have contributed to the growth of the eServices market. The scattered nature of the islands makes it challenging for individuals to access physical service centers, making eServices a more convenient alternative. Furthermore, the limited physical infrastructure, particularly in remote areas, has led to a greater reliance on digital solutions for various services. Underlying macroeconomic factors have also played a role in the development of the eServices market in Seychelles. The government has been actively promoting digitalization and investing in digital infrastructure to facilitate the growth of eServices. This includes initiatives to improve internet connectivity and expand access to digital technologies. Additionally, the increasing smartphone penetration rate in Seychelles has facilitated the adoption of eServices, as smartphones serve as the primary device for accessing digital services. In conclusion, the eServices market in Seychelles is experiencing significant growth due to changing customer preferences, the increasing adoption of digital technologies, and the government's efforts to promote digitalization. The convenience and efficiency offered by eServices, along with the country's unique circumstances and macroeconomic factors, have contributed to the development of a thriving eServices market in Seychelles.

Data coverage:

The data encompasses B2C enterprises. Figures are based on Gross Merchandise Value (GMV) and represent what consumers pay for these products and services. The user metrics show the number of customers who have made at least one online purchase within the past 12 months.

Modeling approach / Market size:

Market sizes are determined through a bottom-up approach, building on predefined factors for each market segment. As a basis for evaluating markets, we use annual financial reports of the market-leading companies, third-party studies and reports, as well as survey results from our primary research (e.g., the Statista Global Consumer Survey). In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, GDP per capita, and internet connection speed. This data helps us estimate the market size for each country individually.

Forecasts:

In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the S-curve function and exponential trend smoothing. The main drivers are internet users, urban population, usage of key players, and attitudes toward online services.

Additional notes:

The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war are considered at a country-specific level. GCS data is reweighted for representativeness.

This report presents a comprehensive analysis and additional information on the Ecommerce market, in a PDF format.