eServices

In 2024, the projected revenue in the eServices market in Peru is estimated to reach US$1.74bn.
It is expected that this market will experience an annual growth rate of 13.00% from 2024 to 2029, resulting in a projected market volume of US$3.21bn by 2029.
The 0.0 market in Peru is also expected to show a revenue growth of 0.0 in 2025.0.
Additionally, the 0.0 market in Peru has a projected market volume of 0.0 in 2024.
When compared globally, China is expected to generate the highest revenue in the eServices market, amounting to US$495.50bn in 2024.
Moreover, the average revenue per user (ARPU) in the 0.0 market in Peru is projected to be 0.0 in 2024.
Furthermore, it is anticipated that the number of users in the 0.0 market in Peru will reach 0.0 by 2029.
Lastly, the user penetration in the 0.0 market in Peru is estimated to be 0.0 in 2024.
Peru's eServices market is experiencing a surge in demand for online payment platforms, driven by the country's growing digital economy.

Definition:

eServices refer to the delivery of services through electronic means, typically via the internet. eServices offer the convenience of conducting transactions and accessing information online and have become increasingly popular in recent years due to the growth of internet accessibility and the increasing use of digital devices. The eServices market continues to expand as consumers seek efficient and convenient ways to access and purchase various services.

The definition of eServices does not include media content acquired online (see: Digital Media) or the online sale of physical goods (see: eCommerce). Furthermore, no business-to-business segments are included, and neither are revenues from software downloads and services, or price/product comparison site commission fees.

Structure:

eServices includes the event ticketing market, which covers the sale of tickets for sporting events, music concerts, and cinema showings. The dating services market includes online dating platforms, matchmaking services, and casual dating sites. The online education market encompasses the provision of university education, online learning platforms, and professional certification programs. Lastly, the online gambling market which covers online sports betting, online casinos, and online lotteries.

Additional Information

Data includes revenue figures in Gross Merchandise Value (GMV), Users, average revenue per user (ARPU), and user penetration rate. User and revenue figures represent B2C services.

Online booked and digitally issued event tickets for sports events, music events, and cinemas such as Ticketmaster, StubHub, or CTS eventim
Online dating services, including matchmaking, online dating, and casual datings such as Tinder, Bumble, or Badoo
Online Education, including universities, platforms and professional certificates such as Udem, Coursera, or EdX

Offline booking by telephone or through agencies
Online ticket reservations without direct checkout process

The eServices market in Peru is experiencing significant growth and development, driven by customer preferences, trends in the market, local special circumstances, and underlying macroeconomic factors.

Customer preferences: Peruvian consumers are increasingly embracing eServices as a convenient and efficient way to access various products and services. With the rapid expansion of internet connectivity and smartphone penetration in the country, more people are opting for online shopping, digital entertainment, and other eServices. This shift in consumer behavior is fueled by the desire for convenience, time-saving, and cost-effectiveness.

Trends in the market: One of the key trends in the eServices market in Peru is the rise of e-commerce. Online shopping platforms and marketplaces have gained popularity among consumers, offering a wide range of products and competitive prices. Additionally, the growth of the gig economy has led to the emergence of various online service platforms, such as food delivery, transportation, and home services. These trends are driving the expansion of the eServices market in Peru. Another notable trend is the increasing demand for digital entertainment services. Streaming platforms for music, movies, and TV shows have gained traction among Peruvian consumers, who are looking for on-demand access to entertainment content. The popularity of online gaming is also on the rise, with more people engaging in multiplayer games and eSports competitions.

Local special circumstances: Peru has a large unbanked population, which presents both challenges and opportunities for the eServices market. Many Peruvians do not have access to traditional banking services, but they are increasingly adopting digital payment solutions. Mobile payment platforms and digital wallets are gaining popularity, providing a convenient and secure way to make transactions. This unique circumstance has led to the growth of fintech companies and innovative payment solutions in the country. Another special circumstance in Peru is the geographical diversity and rural-urban divide. While urban areas have better internet infrastructure and higher adoption of eServices, rural areas still face challenges in terms of internet connectivity and access to technology. However, efforts are being made to bridge this divide and extend eServices to underserved regions, which will further drive the growth of the market.

Underlying macroeconomic factors: Peru's growing middle class and improving economic conditions are contributing to the development of the eServices market. As disposable incomes rise, consumers have more purchasing power and are willing to spend on eServices. The government's focus on digital transformation and the promotion of e-commerce also play a significant role in driving the market forward. Additionally, the COVID-19 pandemic has accelerated the adoption of eServices, as people turned to online platforms for shopping, entertainment, and other needs. In conclusion, the eServices market in Peru is experiencing rapid growth due to changing customer preferences, emerging trends, local special circumstances, and favorable macroeconomic factors. As more Peruvians embrace the convenience and benefits of eServices, the market is expected to continue expanding in the coming years.

Data coverage:

The data encompasses B2C enterprises. Figures are based on Gross Merchandise Value (GMV) and represent what consumers pay for these products and services. The user metrics show the number of customers who have made at least one online purchase within the past 12 months.

Modeling approach / Market size:

Market sizes are determined through a bottom-up approach, building on predefined factors for each market segment. As a basis for evaluating markets, we use annual financial reports of the market-leading companies, third-party studies and reports, as well as survey results from our primary research (e.g., the Statista Global Consumer Survey). In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, GDP per capita, and internet connection speed. This data helps us estimate the market size for each country individually.

Forecasts:

In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the S-curve function and exponential trend smoothing. The main drivers are internet users, urban population, usage of key players, and attitudes toward online services.

Additional notes:

The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war are considered at a country-specific level. GCS data is reweighted for representativeness.

This report presents a comprehensive analysis and additional information on the Ecommerce market, in a PDF format.