Definition:
eServices refer to the delivery of services through electronic means, typically via the internet. eServices offer the convenience of conducting transactions and accessing information online and have become increasingly popular in recent years due to the growth of internet accessibility and the increasing use of digital devices. The eServices market continues to expand as consumers seek efficient and convenient ways to access and purchase various services.The definition of eServices does not include media content acquired online (see: Digital Media) or the online sale of physical goods (see: eCommerce). Furthermore, no business-to-business segments are included, and neither are revenues from software downloads and services, or price/product comparison site commission fees.
Structure:
eServices includes the event ticketing market, which covers the sale of tickets for sporting events, music concerts, and cinema showings. The dating services market includes online dating platforms, matchmaking services, and casual dating sites. The online education market encompasses the provision of university education, online learning platforms, and professional certification programs. Lastly, the online gambling market which covers online sports betting, online casinos, and online lotteries.Additional Information
Data includes revenue figures in Gross Merchandise Value (GMV), Users, average revenue per user (ARPU), and user penetration rate. User and revenue figures represent B2C services.Notes: Data was converted from local currencies using average exchange rates of the respective year.
Most recent update: Mar 2024
Source: Statista Market Insights
Most recent update: Mar 2024
Source: Statista Market Insights
The eServices market in Kyrgyzstan is experiencing significant growth and development, driven by changing customer preferences, emerging trends, local special circumstances, and underlying macroeconomic factors.
Customer preferences: Customers in Kyrgyzstan are increasingly embracing eServices due to their convenience and efficiency. With the proliferation of smartphones and internet connectivity, consumers are seeking digital solutions for various services such as online shopping, banking, and food delivery. This shift in preferences is also influenced by the younger generation, who are more tech-savvy and comfortable with digital platforms.
Trends in the market: One of the key trends in the eServices market in Kyrgyzstan is the rapid growth of e-commerce. Online shopping platforms are gaining popularity among consumers, offering a wide range of products and competitive prices. This trend is fueled by the convenience of shopping from home, access to a larger variety of products, and the ability to compare prices and read reviews before making a purchase. Another emerging trend is the rise of digital financial services. Mobile banking and digital payment solutions are becoming increasingly popular, providing consumers with a convenient and secure way to manage their finances. This trend is driven by the need for financial inclusion, as traditional banking services may be inaccessible to certain segments of the population.
Local special circumstances: Kyrgyzstan's geography and infrastructure pose unique challenges and opportunities for the eServices market. The country's mountainous terrain and scattered population make it difficult to provide traditional brick-and-mortar services to all regions. E-services offer a solution to overcome these geographical barriers, providing access to services that may not be available locally.
Underlying macroeconomic factors: Kyrgyzstan's growing economy and improving internet infrastructure are contributing to the development of the eServices market. As the country's GDP per capita increases, consumers have more disposable income to spend on eServices. Additionally, the government's efforts to improve internet connectivity and promote digitalization are creating an enabling environment for the growth of eServices. In conclusion, the eServices market in Kyrgyzstan is experiencing significant growth and development, driven by changing customer preferences, emerging trends, local special circumstances, and underlying macroeconomic factors. The convenience and efficiency of eServices, coupled with the rise of e-commerce and digital financial services, are reshaping the way consumers access and use services. With the ongoing improvement of internet infrastructure and the government's support for digitalization, the eServices market in Kyrgyzstan is expected to continue its upward trajectory in the coming years.
Most recent update: Mar 2024
Source: Statista Market Insights
Most recent update: Mar 2024
Source: Statista Market Insights
Data coverage:
The data encompasses B2C enterprises. Figures are based on Gross Merchandise Value (GMV) and represent what consumers pay for these products and services. The user metrics show the number of customers who have made at least one online purchase within the past 12 months.Modeling approach / Market size:
Market sizes are determined through a bottom-up approach, building on predefined factors for each market segment. As a basis for evaluating markets, we use annual financial reports of the market-leading companies, third-party studies and reports, as well as survey results from our primary research (e.g., the Statista Global Consumer Survey). In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, GDP per capita, and internet connection speed. This data helps us estimate the market size for each country individually.Forecasts:
In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the S-curve function and exponential trend smoothing. The main drivers are internet users, urban population, usage of key players, and attitudes toward online services.Additional notes:
The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war are considered at a country-specific level. GCS data is reweighted for representativeness.Notes: Based on data from IMF, World Bank, UN and Eurostat
Most recent update: Sep 2024
Source: Statista Market Insights