eServices - G7

  • G7
  • The eServices market in G7 is projected to reach a revenue of US$609.60bn in 2024.
  • It is expected to show an annual growth rate (CAGR 2024-2029) of 9.65%, resulting in a projected market volume of US$966.10bn by 2029.
  • In 2025, the Online Food Delivery market is expected to show a revenue growth of 19.6%.
  • The Online Food Delivery market is projected to have a market volume of US$493.50bn in 2024.
  • In global comparison, China is expected to generate the highest revenue in the eServices market, with US$495.50bn in 2024.
  • The average revenue per user (ARPU) in the Online Food Delivery market is projected to amount to US$877.90 in 2024.
  • By 2029, the number of users in the Online Food Delivery market is expected to reach 683.4m users.
  • The user penetration in the Online Food Delivery market is projected to be 72.2% in 2024.
  • In the eServices market, the United States is witnessing a surge in demand for online streaming platforms, with consumers increasingly embracing digital entertainment options.
 
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Analyst Opinion

The eServices market in G7 countries has been experiencing significant growth in recent years. This can be attributed to several factors, including changing customer preferences, emerging trends in the market, local special circumstances, and underlying macroeconomic factors.

Customer preferences:
Customers in G7 countries are increasingly seeking convenience and efficiency in their daily lives. They are looking for ways to save time and effort, and eServices provide them with the perfect solution. Whether it is online shopping, digital banking, or accessing government services online, customers are embracing the convenience and ease of using eServices.

Trends in the market:
One of the key trends in the eServices market in G7 countries is the rapid adoption of mobile devices. With the increasing penetration of smartphones and tablets, customers are now able to access eServices on the go. This has led to a surge in mobile app development and the emergence of mobile-first eServices platforms. Another trend in the market is the rise of digital payments. Customers are moving away from traditional cash and card payments and are increasingly using digital wallets and mobile payment apps. This trend is driven by the convenience and security offered by digital payment solutions, as well as the increasing acceptance of digital payments by merchants.

Local special circumstances:
Each G7 country has its own unique set of circumstances that contribute to the development of the eServices market. For example, in the United States, the large geographic size of the country and the dispersed population make eServices a practical solution for accessing goods and services. In Japan, the aging population and the high cost of labor have led to the adoption of eServices in sectors such as healthcare and eldercare.

Underlying macroeconomic factors:
The eServices market in G7 countries is also influenced by underlying macroeconomic factors. For example, the high level of internet penetration and technological infrastructure in these countries provides a solid foundation for the growth of eServices. Additionally, favorable government policies and regulations that promote digital innovation and entrepreneurship contribute to the development of the eServices market. In conclusion, the eServices market in G7 countries is experiencing significant growth due to changing customer preferences, emerging trends in the market, local special circumstances, and underlying macroeconomic factors. As customers seek convenience and efficiency in their daily lives, eServices provide them with the perfect solution. With the rapid adoption of mobile devices and the rise of digital payments, the eServices market is poised for further growth in the coming years.

Methodology

Data coverage:

The data encompasses B2C enterprises. Figures are based on Gross Merchandise Value (GMV) and represent what consumers pay for these products and services. The user metrics show the number of customers who have made at least one online purchase within the past 12 months.

Modeling approach / Market size:

Market sizes are determined through a bottom-up approach, building on predefined factors for each market segment. As a basis for evaluating markets, we use annual financial reports of the market-leading companies, third-party studies and reports, as well as survey results from our primary research (e.g., the Statista Global Consumer Survey). In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, GDP per capita, and internet connection speed. This data helps us estimate the market size for each country individually.

Forecasts:

In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the S-curve function and exponential trend smoothing. The main drivers are internet users, urban population, usage of key players, and attitudes toward online services.

Additional notes:

The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war are considered at a country-specific level. GCS data is reweighted for representativeness.

Overview

  • Revenue
  • Analyst Opinion
  • Users
  • Global Comparison
  • Methodology
  • Key Market Indicators
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