eServices

Revenue in the eServices market is projected to reach US$3.85m in 2024.
Revenue is expected to show an annual growth rate (CAGR 2024-2028) of 6.77%, resulting in a projected market volume of US$5.00m by 2028.
The Dating Services market is expected to show a revenue growth of 3.8% in 2025.0.
The Event Tickets market has a projected market volume of US$2.24m in 2024.
In global comparison, most revenue will be generated United States (US$149.40bn in 2024).
The average revenue per user (ARPU) in the Event Tickets market is projected to amount to US$16.19 in 2024.
In the Dating Services market, the number of users is expected to amount to 410.6k users by 2028.
User penetration in the Dating Services market will be at 4.7% in 2024.

Definition:

eServices refer to the delivery of services through electronic means, typically via the internet. eServices offer the convenience of conducting transactions and accessing information online and have become increasingly popular in recent years due to the growth of internet accessibility and the increasing use of digital devices. The eServices market continues to expand as consumers seek efficient and convenient ways to access and purchase various services.

The definition of eServices does not include media content acquired online (see: Digital Media) or the online sale of physical goods (see: eCommerce). Furthermore, no business-to-business segments are included, and neither are revenues from software downloads and services, or price/product comparison site commission fees.

Structure:

eServices includes the event ticketing market, which covers the sale of tickets for sporting events, music concerts, and cinema showings. The dating services market includes online dating platforms, matchmaking services, and casual dating sites. The online education market encompasses the provision of university education, online learning platforms, and professional certification programs. Lastly, the online gambling market which covers online sports betting, online casinos, and online lotteries.

Additional Information

Data includes revenue figures in Gross Merchandise Value (GMV), Users, average revenue per user (ARPU), and user penetration rate. User and revenue figures represent B2C services.

Online booked and digitally issued event tickets for sports events, music events, and cinemas such as Ticketmaster, StubHub, or CTS eventim
Online dating services, including matchmaking, online dating, and casual datings such as Tinder, Bumble, or Badoo
Online Education, including universities, platforms and professional certificates such as Udem, Coursera, or EdX

Offline booking by telephone or through agencies
Online ticket reservations without direct checkout process

The eServices market in Nicaragua is experiencing significant growth and development.

Customer preferences: Customers in Nicaragua are increasingly embracing eServices due to the convenience and efficiency they offer. With the rise of internet penetration and smartphone usage, more people are opting for online services such as e-commerce, online banking, and digital entertainment. The convenience of accessing these services from the comfort of their homes or on the go has made them highly appealing to customers.

Trends in the market: One of the key trends in the eServices market in Nicaragua is the rapid growth of e-commerce. Online shopping has gained popularity among Nicaraguan consumers, who appreciate the wide variety of products available and the ability to compare prices and read reviews before making a purchase. E-commerce platforms are also becoming more user-friendly and secure, further driving the growth of online shopping. Another trend in the market is the increasing adoption of digital payment solutions. With the growth of e-commerce, customers are demanding convenient and secure ways to make online payments. Digital payment platforms and mobile wallets are gaining traction in Nicaragua, providing customers with a seamless and hassle-free payment experience.

Local special circumstances: Nicaragua has a relatively young population with a high level of digital literacy. This demographic factor has contributed to the rapid adoption of eServices in the country. Additionally, the government has implemented initiatives to promote digital inclusion and improve internet connectivity, further facilitating the growth of the eServices market.

Underlying macroeconomic factors: The growing eServices market in Nicaragua is also driven by favorable macroeconomic factors. The country has experienced steady economic growth in recent years, which has contributed to an increase in disposable income and consumer spending. As a result, more people are able to afford and access eServices, stimulating market growth. Furthermore, the COVID-19 pandemic has accelerated the adoption of eServices in Nicaragua. With lockdowns and social distancing measures in place, customers turned to online platforms for their shopping, banking, and entertainment needs. This shift in consumer behavior is expected to have a lasting impact on the eServices market, as customers have discovered the convenience and benefits of digital services. In conclusion, the eServices market in Nicaragua is witnessing significant growth and development. Customer preferences for convenience and efficiency, coupled with favorable macroeconomic factors and local special circumstances, are driving the adoption of eServices in the country. The rapid growth of e-commerce and the increasing adoption of digital payment solutions are key trends in the market. As the market continues to evolve, it is expected to offer more opportunities for businesses and contribute to the overall economic development of Nicaragua.

Data coverage:

The data encompasses B2C enterprises. Figures are based on Gross Merchandise Value (GMV) and represent what consumers pay for these products and services. The user metrics show the number of customers who have made at least one online purchase within the past 12 months.

Modeling approach / Market size:

Market sizes are determined through a bottom-up approach, building on predefined factors for each market segment. As a basis for evaluating markets, we use annual financial reports of the market-leading companies, third-party studies and reports, as well as survey results from our primary research (e.g., the Statista Global Consumer Survey). In addition, we use relevant key market indicators and data from country-specific associations, such as GDP, GDP per capita, and internet connection speed. This data helps us estimate the market size for each country individually.

Forecasts:

In our forecasts, we apply diverse forecasting techniques. The selection of forecasting techniques is based on the behavior of the relevant market. For example, the S-curve function and exponential trend smoothing. The main drivers are internet users, urban population, usage of key players, and attitudes toward online services.

Additional notes:

The market is updated twice a year in case market dynamics change. The impact of the COVID-19 pandemic and the Russia-Ukraine war are considered at a country-specific level. GCS data is reweighted for representativeness.

This report presents a comprehensive analysis and additional information on the Digital market, in a PDF format.