Multichannel service relevance in the U.S. 2022| Statista

When asked about "Multichannel service relevance", most U.S. respondents pick "Checking online if the product is available in the store" as an answer. 51 percent did so in our online survey in 2022.
The Global survey is part of Statista Consumer Insights, providing you with exclusive consumer survey results on more than 500 industries and topics.

Multichannel service relevance in the U.S. in 2022

Characteristic	Share of respondents
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Number of respondents

9,989 respondents

Age group

18-64 years

Supplementary notes

Multiple answers were possible.

During the survey, the question was phrased as follows: "Which of these services in the field of shopping would you like to use?"

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