Top delivery criteria for online shoppers in the United Kingdom 2023

Most important criteria for e-commerce delivery according to online shoppers in the United Kingdom as of September 2023

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Number of respondents

1,042 respondents

Age group

18-80 years

Special properties

respondents who purchased online in the past 12 months

Supplementary notes

Multiple answers were possible.

During the survey, the question was phrased as follows: "When thinking about online shopping, which of the following criteria are important to you in terms of delivery?".

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Statistics on " Online deliveries and returns in the United Kingdom (UK) "

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E-commerce overview

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Parcel market

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Retailers

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Consumer delivery preferences

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Consumer returns behavior

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