Mobile banking usage in Germany 2019-2023, by quarter
Mobile banking usage increased rapidly between 2019 and 2023 among bank account holders in Germany, with 50 percent of all bank account holders processing banking matters via mobile banking in the fourth quarter of 2023. According to Statista's Consumer Insights, the share of respondents who processed banking affairs via smartphone or tablet increased from 28 percent in 2019 to 50 percent in 2023. Despite the rapid increase of mobile banking usage, online banking remained the most popular method to process banking affairs in Germany.