Rakuten Insight on online travel agencies (OTA) in Indonesia conducted in June 2023, 25 percent of the respondents preferred to use offline travel agency services. Meanwhile, 32 percent of them would rather contact or visit the website of the service provider directly, either due to preference or due to better prices.
According to a survey by Reasons for not using online travel agencies for purchasing tickets or services in Indonesia as of June 2023
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Rakuten Insight. (August 2, 2023). Reasons for not using online travel agencies for purchasing tickets or services in Indonesia as of June 2023 [Graph]. In Statista. Retrieved May 23, 2024, from https://www.statista.com/statistics/1200609/indonesia-reasons-to-not-use-online-agencies-for-travel-tickets/
Rakuten Insight. "Reasons for not using online travel agencies for purchasing tickets or services in Indonesia as of June 2023." Chart. August 2, 2023. Statista. Accessed May 23, 2024. https://www.statista.com/statistics/1200609/indonesia-reasons-to-not-use-online-agencies-for-travel-tickets/
Rakuten Insight. (2023). Reasons for not using online travel agencies for purchasing tickets or services in Indonesia as of June 2023. Statista. Statista Inc.. Accessed: May 23, 2024. https://www.statista.com/statistics/1200609/indonesia-reasons-to-not-use-online-agencies-for-travel-tickets/
Rakuten Insight. "Reasons for Not Using Online Travel Agencies for Purchasing Tickets or Services in Indonesia as of June 2023." Statista, Statista Inc., 2 Aug 2023, https://www.statista.com/statistics/1200609/indonesia-reasons-to-not-use-online-agencies-for-travel-tickets/
Rakuten Insight, Reasons for not using online travel agencies for purchasing tickets or services in Indonesia as of June 2023 Statista, https://www.statista.com/statistics/1200609/indonesia-reasons-to-not-use-online-agencies-for-travel-tickets/ (last visited May 23, 2024)
Reasons for not using online travel agencies for purchasing tickets or services in Indonesia as of June 2023 [Graph], Rakuten Insight, August 2, 2023. [Online]. Available: https://www.statista.com/statistics/1200609/indonesia-reasons-to-not-use-online-agencies-for-travel-tickets/