in comparison to the United States, investment in customer service amongst UK-based B2B businesses was relatively low (37 percent).
In the United Kingdom, almost three quarters (73 percent) of business-to-business (B2B) organizations invest in their website for commercial purposes. Social media was the second-most invested in digital commerce channel amongst UK B2B businesses (51 percent). Notably, Share of business-to-business (B2B) organizations investing in digital commerce channels in the United Kingdom (UK) in 2022, by channel
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Other statistics that may interest you B2B e-commerce in Europe
Overview
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United Kingdom
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- Premium Statistic Estimated B2B e-commerce revenue of physical goods in the UK 2017-2025
- Premium Statistic B2B organizations' revenue share from digital channels in the UK 2021-2025
- Premium Statistic Main digital commerce channels B2B companies are investing in in the UK 2022
- Premium Statistic Main checkout options available on B2B e-commerce stores in the UK 2023
- Premium Statistic Main digital payment options on B2B e-commerce stores in the UK 2023
Italy and Germany
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- Premium Statistic Estimated B2B e-commerce revenue of physical goods in Italy 2017-2025
- Basic Statistic Italy: share of enterprises that make B2B/B2G e-commerce sales via a website 2021
- Premium Statistic Online share of B2B sales in Italy 2018-2022
- Premium Statistic Estimated B2B e-commerce revenue of physical goods in Germany 2017-2025
- Premium Statistic B2B companies selling online in Germany 2023, by channel
Nordics
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- Premium Statistic Estimated B2B e-commerce revenue of physical goods in Sweden 2017-2025
- Premium Statistic Estimated B2B e-commerce revenue of physical goods in Norway 2017-2025
- Premium Statistic Estimated B2B e-commerce revenue of physical goods in Denmark 2017-2025
- Premium Statistic Estimated B2B e-commerce revenue of physical goods in Finland 2017-2025
- Premium Statistic Three-year forecast for B2B digital commerce in Scandinavia 2022
- Premium Statistic Main channels for B2B companies' digital sales in Scandinavia 2022
- Premium Statistic Main challenges in launching B2B digital commerce in Scandinavia 2022
France and Benelux
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- Premium Statistic Estimated B2B e-commerce revenue of physical goods in France 2017-2025
- Premium Statistic Percentage growth of B2B e-commerce revenue in France 2016-2022
- Premium Statistic Inflation impact on B2B buyers strategies in France 2023
- Premium Statistic Estimated B2B e-commerce revenue of physical goods in the Netherlands 2017-2025
- Premium Statistic Future challenges of B2B e-commerce suppliers in France by 2025
- Basic Statistic Netherlands: share of enterprises that make B2B/B2G e-commerce sales via website 2022
- Premium Statistic Reasons to purchase online among B2B buyers in the Netherlands 2022
- Premium Statistic Most popular payment methods in B2B e-commerce in the Netherlands 2022, by industry
Other EU countries
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- Premium Statistic Estimated B2B e-commerce revenue of physical goods in Spain 2017-2025
- Premium Statistic Estimated B2B e-commerce revenue of physical goods in Poland 2017-2025
- Premium Statistic Estimated B2B e-commerce revenue of physical goods in Austria 2017-2025
- Premium Statistic Estimated B2B e-commerce revenue of physical goods in Czechia 2017-2025
- Premium Statistic Estimated B2B e-commerce revenue of physical goods in Lithuania 2017-2025
Further related statistics
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- Travel arrangements: Online purchasing in Great Britain 2019, by demographic
- Forecast: global data center IP traffic 2013-2021, by segment
- Social network usage for news access worldwide 2019-2023
- Total sales of the Richemont Group worldwide 2008-2024
- John Lewis sales revenue in the United Kingdom (UK) 2009-2023
- Waitrose sales revenue in the United Kingdom (UK) 2009-2023
- Operating income of the Bank of Communications 2013-2023
- Global sales share of Monster Beverage by distribution channel 2010-2022
- BayWa's revenue by segment 2010-2022
- Total revenue of Prudential Financial 2006-2023
Further Content: You might find this interesting as well
Statistics
- Travel arrangements: Online purchasing in Great Britain 2019, by demographic
- Forecast: global data center IP traffic 2013-2021, by segment
- Social network usage for news access worldwide 2019-2023
- Total sales of the Richemont Group worldwide 2008-2024
- John Lewis sales revenue in the United Kingdom (UK) 2009-2023
- Waitrose sales revenue in the United Kingdom (UK) 2009-2023
- Operating income of the Bank of Communications 2013-2023
- Global sales share of Monster Beverage by distribution channel 2010-2022
- BayWa's revenue by segment 2010-2022
- Total revenue of Prudential Financial 2006-2023
Salesforce Research. (July 27, 2022). Share of business-to-business (B2B) organizations investing in digital commerce channels in the United Kingdom (UK) in 2022, by channel [Graph]. In Statista. Retrieved June 11, 2024, from https://www.statista.com/statistics/1344662/digital-commerce-channels-b2b-companies-invested-in-united-kingdom/
Salesforce Research. "Share of business-to-business (B2B) organizations investing in digital commerce channels in the United Kingdom (UK) in 2022, by channel." Chart. July 27, 2022. Statista. Accessed June 11, 2024. https://www.statista.com/statistics/1344662/digital-commerce-channels-b2b-companies-invested-in-united-kingdom/
Salesforce Research. (2022). Share of business-to-business (B2B) organizations investing in digital commerce channels in the United Kingdom (UK) in 2022, by channel. Statista. Statista Inc.. Accessed: June 11, 2024. https://www.statista.com/statistics/1344662/digital-commerce-channels-b2b-companies-invested-in-united-kingdom/
Salesforce Research. "Share of Business-to-business (B2b) Organizations Investing in Digital Commerce Channels in The United Kingdom (Uk) in 2022, by Channel." Statista, Statista Inc., 27 Jul 2022, https://www.statista.com/statistics/1344662/digital-commerce-channels-b2b-companies-invested-in-united-kingdom/
Salesforce Research, Share of business-to-business (B2B) organizations investing in digital commerce channels in the United Kingdom (UK) in 2022, by channel Statista, https://www.statista.com/statistics/1344662/digital-commerce-channels-b2b-companies-invested-in-united-kingdom/ (last visited June 11, 2024)
Share of business-to-business (B2B) organizations investing in digital commerce channels in the United Kingdom (UK) in 2022, by channel [Graph], Salesforce Research, July 27, 2022. [Online]. Available: https://www.statista.com/statistics/1344662/digital-commerce-channels-b2b-companies-invested-in-united-kingdom/