The telecommunications industry in New Zealand can be generally divided into the fixed-line market and mobile market. Telecommunication methods have changed over the years, and New Zealanders now require reliable telecommunication services for many aspects of daily life. The
has increased overall, in line with global trends, supporting the digital transition the nation is currently undergoing. A few key operators that dominate the market provide fixed-line broadband and mobile services. Competition between these major operators is high, with the
consistently exceeding five billion New Zealand dollars annually.
Fixed-line market
The
fixed-line networks are owned by wholesale companies, responsible for maintaining lines and installations. Fixed-line broadband and telephone services are primarily provided through copper-based networks (mainly owned by Chorus). Retailers like Spark and Vodafone then sell telecommunication services to consumers. In the recent financial year,
Spark NZ’s EBITDA exceeded one billion New Zealand dollars, reinforcing its position as the largest telecommunication service provider in the country.
High-speed internet is becoming more and more critical, not only for consumers but also for businesses in almost every industry. There has been a push by the New Zealand Government to provide faster and more reliable broadband via the
ultra-fast broadband program (UFB), which is responsible for the fiber network being rolled out in cities and larger towns, replacing the copper network.
Mobile services
The
mobile phone retail revenue made up a significant share of the industry’s retail revenue. The major operators in the mobile services market are Spark, Vodafone, and 2degrees. Each operator has its own network of cell towers, which utilize Government licensed radio spectrum. Of the three major carriers, 2degrees had the largest
share of customers satisfied with their mobile services. New Zealand is relatively late to the fifth-generation (5G) technology market. Spark, Vodafone, and 2degrees have all launched 5G services and are currently competing more or less exclusively. As 5G coverage continues to expand, the impact of faster and more reliable mobile broadband may soon become more significant for New Zealand consumers and businesses.
This text provides general information. Statista assumes no
liability for the information given being complete or correct.
Due to varying update cycles, statistics can display more up-to-date
data than referenced in the text.