Macy's - statistics and facts
However, Macy’s fame and status have not been able to entirely protect it from the problematic retail conditions that have faced department stores over the past years. Department store sales in the United States have been falling since the start of the millennium and Macy’s net sales have not escaped, experiencing a steady decline since 2014. Nevertheless, Macy’s was still ranked as the leading department store company by sales in 2022.
Falling sales
Macy’s generated net sales of roughly 23 billion U.S. dollars in the financial year 2023, a drop of approximately 1.3 billion dollars in comparison to the previous year. The product category that earns Macy’s the most money is women’s fashion, especially accessories, shoes, intimate apparel, cosmetics, and fragrances. In 2023, this category brought in over 9.5 billion U.S. dollars in revenue. Overall in 2023, Macy’s generated a gross profit of 8.95 billion U.S. dollars, which translated to a net income of 105 million dollars.The leading U.S. department store
Other department store chains which operate in the U.S. and compete with Macy’s are Nordstrom, Kohl’s, and Dillard’s. Nordstrom is seen as a luxury department store retailer selling high-end goods and has the highest sales per store of these department stores. Kohl’s leads the standings when it comes to the total number of department stores of each company. That being said, Macy’s takes first place in terms of net sales. Macy’s also leads department stores in online sales. In fact, macys.com was the fourth highest-earning online fashion store in the United States in 2023, only behind retail and e-commerce giants Walmart, Amazon, and Shein.Macy’s will hope that closing so many stores allows for a more efficient operation, and indeed something must be done to halt falling sales and maintain the company’s place as the world’s leading department store company.