Energy supply switching in the UK - statistics & facts

Key insights

Number of annual energy supply transfers
7.6m
Share of consumers who switched suppliers at least once
63%
Market leader in domestic electricity supply
British Gas

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Overview

  • Premium Statistic Monthly electricity consumption in the United Kingdom (UK) 2014-2024
  • Premium Statistic Market share of Big Six domestic electricity suppliers in GB Q1 2010-Q4 2023
  • Premium Statistic Non-domestic energy supply profits in Great Britain 2021, by supplier
  • Premium Statistic Domestic energy bills in Great Britain monthly 2019-2024, by tariff and supplier

Energy

  • Premium Statistic Customers affected by energy suppliers gone bust in the UK 2021-2022
  • Premium Statistic Consumers switching energy suppliers in the United Kingdom 2022
  • Premium Statistic Energy consumers switching suppliers in Great Britain 2017-2022, by frequency

Electricity and gas

Suppliers

  • Premium Statistic Customers switching to larger electricity suppliers in the UK monthly 2016-2022
  • Premium Statistic Customers switching to mid-tier energy suppliers in the UK monthly 2016-2024
  • Premium Statistic Switches from small/mid to larger electricity supplier UK monthly 2015-2023
  • Premium Statistic Customers switching from small/mid-tier suppliers to small/mid-tier UK 2015-2023

Switching process

Consumer perceptions

  • Premium Statistic Consumer satisfaction with energy supplier in Great Britain Q1 2019 - Q4 2022
  • Premium Statistic Likelihood of switching energy supplier in Great Britain Q1 2019 - Q4 2022
  • Premium Statistic Perceived risks when switching energy supplier in Great Britain Q4 2022
  • Premium Statistic Public trust in energy suppliers in the Great Britain 2023

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