Marks and Spencer - statistics & facts
Marks and Spencer (M&S) is one of the leading department stores and grocery retailers based in the United Kingdom (UK). The company has a long history in the UK market, with its first store dating back to 1884. As of 2024, there were over one thousand Marks and Spencer stores located in the UK, and around 430 other store locations situated around the world. Across its worldwide operations, the company employs approximately 66 thousand people, the majority of which are women, and an equal ratio of men to women among total senior managers.
Roughly two-thirds of the company’s revenue comes from the food segment, which accounted for sales of just over eight billion British pounds in 2024. Marks and Spencer's online platform has also experienced considerable growth, attracting millions of visitors to its website and shopping app.
Covering a majority of retail bases, it comes as no surprise that Marks and Spencer continues to be revered by UK shoppers. From fashionable clothing items for every season, to limited edition holiday treats, the retailer knows how to keep consumers flocking to both physical and online stores year-round.
Clothing and home vs. food retail
Marks and Spencer has a wide range of options available for its customers, selling products from numerous categories, including clothing, cosmetics, household items, and food. In the financial year 2024, M&S achieved its highest ever revenue, at over 13 billion British pounds. This was an increase of more than one billion pounds compared to the previous year, which at the time was also a record year. UK customers are the main source of income for M&S, with a revenue of approximately 12 billion British pounds in 2024, i.e., more than 10 times that of the company's international operations.Roughly two-thirds of the company’s revenue comes from the food segment, which accounted for sales of just over eight billion British pounds in 2024. Marks and Spencer's online platform has also experienced considerable growth, attracting millions of visitors to its website and shopping app.
M&S popularity with consumers
In comparison to other UK brands, Marks and Spencer is popular with consumers both as a department store and as a supermarket. In the second quarter of 2024, the retailer ranked in first place out of all other leading department stores and home improvement retailers. As a supermarket, M&S Food came in fifth place. Despite having received consumers' favor, only one-fifth of consumers said that they regularly do their grocery shopping at Marks and Spencer, compared to over 50 percent for Tesco.Covering a majority of retail bases, it comes as no surprise that Marks and Spencer continues to be revered by UK shoppers. From fashionable clothing items for every season, to limited edition holiday treats, the retailer knows how to keep consumers flocking to both physical and online stores year-round.
