American Airlines Group - Statistics & Facts
American Airlines Group (AAG) is a publicly traded holding company headquartered in Fort Worth, Texas. The company was formed following the merger of AMR Corporation and U.S. Airways Group on December 9, 2013. The merger between the two parent companies for American Airlines and U.S. Airways has grown to operate in 55 countries with a fleet of over 1,500 aircraft and close to 7,000 daily departures serving almost 200 million passengers worldwide as of June 2015. On October 17, 2015, AAG announced that it would be discontinuing the U.S. Airways brand name. Among the leading U.S. airlines in 2022, American Airlines accounted for 17.5 percent of the domestic market share, followed closely by Delta Air Lines and Southwest.
In the fiscal year of 2022, AAG generated operating revenue to the tune of roughly 50 billion U.S. dollars. The majority of the company’s revenue comes from its domestic sector. According to the 2023 American Customer Satisfaction Index (ACSI) score for airlines in the United States, American Airlines received a score of 78 on a 0-100 scale grade on the quality of goods and services provided. It was topped by Alaska Airlines, which garnered an 81-point score.
After COVID-19 Trajectories
It would not be wrong to say that the novel coronavirus pandemic massively disrupted the value chain of the global aviation industry. Governmental interventions to mitigate the spread of the virus inevitably disrupted the operations of airline companies, and American Airlines Group was no exception. In 2020, the passenger enplanements of AAG dropped by 56 percent compared to the previous year. Subsequently, the operating revenue dramatically decreased from 45.8 to 17.3 billion U.S. dollars. However, the company showed the first signs of recovery in 2021; even though the Omicron variant was still persistently affecting the global economies, still the company’s had a positive trajectory compared to 2020.In the fiscal year of 2022, AAG generated operating revenue to the tune of roughly 50 billion U.S. dollars. The majority of the company’s revenue comes from its domestic sector. According to the 2023 American Customer Satisfaction Index (ACSI) score for airlines in the United States, American Airlines received a score of 78 on a 0-100 scale grade on the quality of goods and services provided. It was topped by Alaska Airlines, which garnered an 81-point score.
