Southeast Asians spend a lot of time online. It is no surprise that the internet economy in Southeast Asia has been growing exponentially and is
. The increasing internet penetration rates, along with a growing share of young adults and new consumers across the region, combined with economic growth, created an opportune environment for e-commerce to thrive. In the past decade, several giant e-commerce companies were established in the region, such as Shopee, Tokopedia, and Grab.
Leading digital markets
As the most populated Southeast Asian country,
Indonesia leads by e-commerce market size. While all markets were forecast to expand significantly in the coming years, Vietnam and the Philippines are among the markets projected to experience the most growth. Foreign online shopping platforms such as Shopee and Lazada were most popular in the emerging digital markets in Southeast Asia. For example, the Singaporean online shopping platform Shopee was the most visited e-commerce website in Vietnam, the Philippines, Thailand, and Malaysia. However,
domestic e-commerce websites also generate considerable traffic, like The Gioi Di Dong in Vietnam.
While the leading e-commerce platforms across the region are online marketplaces, social commerce and live commerce are flourishing in Southeast Asia. Vietnam is home to the
largest social commerce market in Southeast Asia as well as among the top users of live commerce, surpassing Indonesia and Thailand.
Consumer behavior
Clothing and accessories, as well as beauty, were the leading product categories for e-commerce purchases among Southeast Asian consumers, especially youth. Food delivery and online grocery shopping markets have grown massively over the last few years, partly because of the global pandemic. Not only did an influx of new digital consumers emerge, but many adopted new digital shopping methods and plan to continue practicing them. A significant share of
consumers in Thailand and Singapore prefer to shop for groceries online rather than in stores. While digital payments take up most of the e-commerce transactions, cash payments are also common. Over 20 percent of
e-commerce payments in Vietnam and the Philippines were cash payments.
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