Internet providers: BT customers in the United Kingdom

Selected insights on internet providers: BT customers in the United Kingdom

• The age distribution of BT customers and home internet users overall is fairly similar
• There is a fairly even split of male and female BT customers
• BT customers have a similar income distribution as home internet users in general
• BT customers are more likely to live in rural communities than home internet users in general
• Similar aspects of life are important to BT customers and other home internet users

Overview

• Introduction

• Brand usage
• Key insights

• Generations
• Gender
• Education
• Income
• Household classification
• Type of community
• LGBTQ+

• Life values
• Main interests
• Hobbies & leisure activities
• Sports activities
• Sports followed

• Attitudes towards personal finances
• Innovation adoption
• Challenges facing the country
• Politics

• Social media usage
• Media usage by channel
• Digital advertising touchpoints
• Non-digital advertising touchpoints

• Consumer Insights Global survey
• Authors