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Consumer Insights report
Brick-and-mortar retailers as well as online shops often offer their customers services across channels to improve the shopping experience. But not all services are equally important and especially not to everyone: The wish for multichannel services is more predominant among those who do a lot of online shopping. Is this a sign of losing the customers completely to the internet or can retailers lure them back into the stores via multichannel services?
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Mon - Fri, 9am - 6pm (EST)
Mon - Fri, 9am - 5pm (SGT)
Mon - Fri, 10:00am - 6:00pm (JST)
Mon - Fri, 9:30am - 5pm (GMT)
Mon - Fri, 9am - 6pm (EST)