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Consumer Insights report
This report gives an insight into the e-Commerce sector. The telephone survey was conducted in Germany among employees in the e-Commerce sector who have an experience of a minimum of two years in the industry.
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On average, the companies surveyed generate 41% of their revenue via desktop websites, 23% via a retail store and 15% over a mobile website. The average shopping cart is as big as 153€, while the average number of returns is at 20%. Amazon and Zalando are recognized leaders in the industry in terms of customer service etc.
We provide information on industries, companies, consumers, trends, countries, and politics, covering the latest and most important issues in a condensed format.
Mon - Fri, 9am - 6pm (EST)
Mon - Fri, 9am - 5pm (SGT)
Mon - Fri, 10:00am - 6:00pm (JST)
Mon - Fri, 9:30am - 5pm (GMT)
Mon - Fri, 9am - 6pm (EST)