eServices: market data & analysis

With 60% of the world connected to the internet, the eServices market continues to thrive, recovering from a setback in 2020. Changing consumer habits have allowed the market to surpass pre-COVID projections. Online Education, the largest segment in market size, shows great potential for growth. The Dating Services segment is also growing as singles seek social connections. The Event Tickets market, hardest hit, is now recovering.

This report provides a comprehensive overview of the current eServices market and its future developments, with a focus on 11 different market segments including Online Education, Dating Services, and Event Tickets. The report includes relevant market data from 2017 to 2027, key players, current trends, and important background information, as well as the impact of the Russia-Ukraine war on the eServices market, we furthermore give detailed information on current trends, key players and important background knowledge of the eServices market.

The U.S. leads the eServices market, with a forecasted market size of approximately US$84 billion in 2023, growing to US$156 billion in 2027. This is largely due to the revenue generated from the Online Education Market. China is the second largest market in this sector, with a revenue of US$56 billion in 2023. This can be attributed to a significant online education market but with increasing restrictions the market growth has slowed. The eServices market in Europe, with a forecasted revenue of US$31 billion in 2023, is smaller than China. The United Kingdom is the leading country in Europe in terms of revenue.

The report covers the sale of online services and digital goods via the internet. The definition includes Online Gambling (Online Sports Betting, Online Casinos and Online Lotteries), Event Tickets (Sport Events, Music Events and Cinema Tickets) Dating Services (Matchmaking, Online Dating, Casual Dating), as well as Online Education (Online University Education, Online Learning Platfors and Professional Certificates).

eServices overview

• Estimated market development
• Key player landscape
• Business models
• Trend analysis
• Key market indicators

• Overview
• Market sizes
• User numbers
• Average revenue per user
• Penetration rates
• Market drivers
• Usage shares
• Company profiles (Just Eat Takeaway.com, Domino's Pizza Inc.)
• Start-up analysis (FreshMenu)
• Deep dives

• Overview
• Market sizes
• User numbers
• Average revenue per user
• Penetration rates
• Market drivers
• Company profiles (Live Nation Entertainment, CTS Eventim)
• Start-up analysis (atom)
• Deep dives

• Overview
• Market sizes
• User numbers
• Average revenue per user
• Penetration rates
• Market drivers
• Company profiles (matchgroup)
• Start-up analysis (huggle)
• Deep dives

eServices Overview

• Global revenue forecast in billion US$ and growth rates from 2023 to 2027
• Regional revenue forecast in billion US$ and growth rates from 2023 to 2027
• Key player landscape
• Business models
• Trend analysis
• Key market indicators (digital infrastructure and socioeconomic overview)

• Global revenue forecast in million US$ and growth rates from 2023 to 2027
• Revenue forecast in million US$ for 2023 and 2027 per region
• Revenue forecast in million US$ for 2021 and 2027 for selected countries around the world
• Number of users forecast in millions for 2023 and 2027 per region
• Number of users forecast in millions for 2023 and 2027 for selected countries around the world
• Average revenue per user forecast in US$ for 2023 and 2027 per region
• Average revenue per user forecast in US$ for 2023 and 2027 for selected cuontries around the world
• Penetration rates global comparison
• Market drivers
• Company profiles
• Start-up analysis
• Deep dives