Artificial intelligence (AI) in European e-commerce

Statistics report on Artificial intelligence (AI) in European e-commerce

Artificial intelligence (AI) in European e-commerce

This statistics report sheds light on the main enhancements artificial intelligence (AI) has brought to the e-commerce industry in Europe. Besides providing an overview of the AI market in Europe, it contains statistical data on the adoption of AI among e-commerce companies in European countries. One chapter is dedicated to consumer behavior and attitudes towards AI.

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Table of contents

Overview

3
  • Premium Forecast Size of the AI market in Europe from 2020-2030
  • Premium Forecast Growth of the AI market in Europe from 2021-2030
  • Basic Statistic Wholesale and retail enterprises using AI in the EU 2023, by country

Implementation status

7
  • Premium Statistic Use of AI in B2C e-commerce operations in the UK 2023
  • Premium Statistic Use of AI in B2C e-commerce operations in Germany 2023
  • Premium Statistic Use of AI in B2C e-commerce operations in France 2023
  • Premium Statistic Use of AI in B2C e-commerce operations in Ireland 2023
  • Premium Statistic Use of AI in B2C e-commerce operations in the Netherlands 2023
  • Premium Statistic Use of AI in B2C e-commerce operations in Spain 2023
  • Premium Statistic Use of AI in B2C e-commerce operations in Portugal 2023

Business adoption

7
  • Premium Statistic Main AI uses in e-commerce in Europe 2023
  • Premium Statistic Retail marketers opinions on AI adoption in selected countries 2024
  • Premium Statistic Intended innovations in technology by B2C e-commerce in Italy in 2024
  • Premium Statistic B2C e-commerce AI & XR launches distribution in Italy 2023-2024, by sector
  • Premium Statistic Share of retailers using AI for e-commerce activities in Germany 2023
  • Premium Statistic Use of AI in e-commerce in France 2024
  • Premium Statistic Main uses of generative AI among big retailers in France 2024

Consumer attitudes

10
  • Premium Statistic Opinions about AI in online CX in Europe 2024
  • Premium Statistic Consumers expecting AI-driven recommendations to be standard practice by 2050
  • Premium Statistic Privacy concerns of consumers about AI in selected countries 2024
  • Premium Statistic Consumers engaging with Gen AI chatbots 2024, by country
  • Premium Statistic Consumers struggling with AI customer service 2024, by country
  • Premium Statistic Opinions about AI in online CX in the UK 2024
  • Premium Statistic Opinions about AI in online CX in Germany 2024
  • Premium Statistic Opinions about AI in online CX in France 2024
  • Premium Statistic Opinions about AI in online CX in Ireland 2024
  • Premium Statistic Opinions about AI in online CX in the Netherlands 2024
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