Target audience: Digital banking users in Malaysia

Selected insights on target group: Digital banking users in Malaysia

• 37% of digital banking users have a high annual household income
• Digital banking users value similar aspects of life as the overall consumer
• Finance and economy are relatively prevalent interests of digital banking users
• Digital banking users are more likely to have tech and computers as a hobby than the average consumer
• Digital banking users remember seeing ads in apps more often than the average consumer

Management summary

• Key insights

• Life stages
• Gender
• Education
• Income
• Household classification
• Type of community

• Life values
• Main interests
• Hobbies & leisure activities

• Attitudes towards digital media
• Challenges facing the country
• Politics

• Digital advertising touchpoints
• Internet usage by device
• Social media usage
• Non-digital advertising touchpoints
• Traditional media usage

Demographic profile

• Age of consumers in Malaysia
• Gender of consumers in Malaysia
• Consumer’s level of education in Malaysia
• Share of consumers in Malaysia in the high, middle, and low thirds of monthly household gross income
• Type of households in which consumers in Malaysia live
• Communities where consumers live in Malaysia

• Most important aspects of life for consumers in Malaysia
• Top 10 interests of digital banking users in Malaysia
• Top 10 hobbies and leisure activities of digital banking users in Malaysia

• Agreement with statements in Malaysia
• The 10 most important issues facing Malaysia according to digital banking users
• Political attitudes of consumers in Malaysia

• Top 10 places where digital banking users in Malaysia have come across digital advertising in the past 4 weeks
• Devices consumers in Malaysia use regularly to access the internet
• Social media activities in Malaysia by type
• Places where consumers in Malaysia have come across non-digital advertising in the past 4 weeks
• Type of media consumers in Malaysia have been using in the past 4 weeks