Mobile banking in the United States

Statistics report on mobile banking in the United States

Mobile banking in the United States

This report presents insights and statistics on online and mobile banking in the United States. The report gives an overview about mobile banking users as well as usage and preferences of mobile banking features, user demographics, banking apps, and consumer attitude.

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Table of contents

Overview

5
  • Premium Statistic Online banking users worldwide in 2020 with forecasts to 2024, by region
  • Premium Forecast Online banking penetration in the U.S. 2019-2023, with forecasts to 2029
  • Premium Forecast Value of deposits at digital banks in the U.S. 2017-2023, with forecasts to 2029
  • Premium Forecast Net interest income of digital banks in the U.S. 2017-2023, with forecasts to 2029
  • Premium Statistic Number of customers at selected digital banks in the U.S. 2024

User demographics

6
  • Premium Statistic Households using mobile banking as primary method to access account in the U.S. 2021
  • Premium Statistic Use of mobile banking as primary method to access account in the U.S. 2021, by age
  • Premium Statistic Use of mobile banking as primary method to access account in the U.S. 2021, by race
  • Premium Statistic Use of mobile banking as primary method to access account in the U.S. 2021, by income
  • Premium Statistic Use of mobile banking as primary method to access account in U.S. 2021, by education
  • Premium Statistic Use of mobile banking as primary method to access account in U.S. 2021, by location

Mobile banking at the largest banks

4
  • Premium Statistic Mobile banking customers of four largest banks in the U.S. 2023
  • Premium Statistic Number of mobile banking users of JPMorgan Chase 2013-2023
  • Premium Statistic Bank of America mobile banking users of 2013-2024
  • Premium Statistic Number of mobile banking customers of Wells Fargo 2013-2023

Banking apps

2
  • Premium Statistic Leading banking apps in the U.S. 2024, by MAU
  • Premium Statistic Leading banking apps in the U.S. 2023, by downloads

Mobile payments

4
  • Premium Forecast Mobile payments usage by situation in the U.S. 2024
  • Premium Forecast Biggest contactless payment brands at POS in the U.S. 2024
  • Premium Statistic Mobile payment market size in 4 countries in the Americas in 2020, with 2025 forecast
  • Premium Statistic Number of contactless mobile payment users in U.S. 2022, with a 2027 forecast

Consumer attitude

6
  • Premium Statistic Neobanking and neobrokerage popularity in the U.S. 2024, by brand
  • Premium Statistic Interest in using digital banks in the U.S. 2022
  • Premium Statistic Reasons to adopt challenger banks in the U.S. 2022
  • Premium Statistic Reasons not to adopt challenger banks U.S. in 2022
  • Premium Statistic Most in-demand mobile banking features in the U.S. 2024
  • Premium Statistic Executives who see challenger banks as threat for traditional banking U.S. 2020-2025
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