Number of employees at Vodafone Group 2009-2024
During Vodafone's financial year ending on March 31st, 2024, the company had an average of 85.9 thousand employees, up from 83.2 thousand employees worldwide in the previous year of 2023. Despite the consistent increase in the number of employees at Vodafone since 2019, the workforce experienced a decline in 2023 and 2024 following the sale of Vodafone Spain and Vodafone Italy, respectively.
Customer care at the heart of Vodafone’s workforce
Vodafone’s strong workforce is further segmented by the type of work employees undertake. Customer to care and administration represents most of Vodafone’s employees, with nearly 60 percent of its employees in this segment. Interestingly, employees working in operations represented only a 16-percent share of the workforce.
Revenues stabilizing after Spain and Italy
Vodafone has gone through significant changes lately, especially following the sale of its Spain and Italy bushiness. The company further restructured its regional segments as of 2024, with Germany being its largest market by revenue. This comes as no surprise, as Germany also represents the country with the highest number of Vodafone mobile customers.
