In a 2020 survey, 40 percent of U.S. online shoppers said their concern when using voice shopping was the difficulty of browsing for products. The same percentage of respondents said the negative aspect of this shopping channel was inadequate search results or items purchased. Safety concerns were also a top concern, with 31 percent of web shoppers feeling uneasy about general privacy and 27 percent worried about the security of their financial data.
Negative aspects of voice shopping according to online buyers in the United States in 2020
* The survey date is not provided. The date used is the release date.
** The source defines frequent online shoppers as "those who made a purchase online once a week or more".
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CouponFollow. (June 28, 2018). Negative aspects of voice shopping according to online buyers in the United States in 2020 [Graph]. In Statista. Retrieved December 26, 2024, from https://www.statista.com/statistics/996991/negative-attributes-voice-shopping-adults-usa/
CouponFollow. "Negative aspects of voice shopping according to online buyers in the United States in 2020." Chart. June 28, 2018. Statista. Accessed December 26, 2024. https://www.statista.com/statistics/996991/negative-attributes-voice-shopping-adults-usa/
CouponFollow. (2018). Negative aspects of voice shopping according to online buyers in the United States in 2020. Statista. Statista Inc.. Accessed: December 26, 2024. https://www.statista.com/statistics/996991/negative-attributes-voice-shopping-adults-usa/
CouponFollow. "Negative Aspects of Voice Shopping According to Online Buyers in The United States in 2020." Statista, Statista Inc., 28 Jun 2018, https://www.statista.com/statistics/996991/negative-attributes-voice-shopping-adults-usa/
CouponFollow, Negative aspects of voice shopping according to online buyers in the United States in 2020 Statista, https://www.statista.com/statistics/996991/negative-attributes-voice-shopping-adults-usa/ (last visited December 26, 2024)
Negative aspects of voice shopping according to online buyers in the United States in 2020 [Graph], CouponFollow, June 28, 2018. [Online]. Available: https://www.statista.com/statistics/996991/negative-attributes-voice-shopping-adults-usa/
