This statistic shows consumers preferred way of resolving customer service issues in Canada in 2019, by generation. Some 57 percent of Boomers and Traditionalist respondents stated that they preferred to visit a physical retail store to resolve customer service issues.
Preferred channel to resolve customer service issues in Canada in 2019, by generation
Release date was not stated in the source, the date provided is the date of access.
For the purpose of this statistic:
Traditionalists born 1922-1943
Boomers born1944-1964
Generation X born 1965-1981
Millennials born 1982-2000
Generation Z born 2000-presentnt
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Retail Council of Canada. (April 4, 2019). Preferred channel to resolve customer service issues in Canada in 2019, by generation [Graph]. In Statista. Retrieved December 22, 2024, from https://www.statista.com/statistics/992781/channel-used-to-resolve-retailer-service-issues-by-generation-canada/
Retail Council of Canada. "Preferred channel to resolve customer service issues in Canada in 2019, by generation." Chart. April 4, 2019. Statista. Accessed December 22, 2024. https://www.statista.com/statistics/992781/channel-used-to-resolve-retailer-service-issues-by-generation-canada/
Retail Council of Canada. (2019). Preferred channel to resolve customer service issues in Canada in 2019, by generation. Statista. Statista Inc.. Accessed: December 22, 2024. https://www.statista.com/statistics/992781/channel-used-to-resolve-retailer-service-issues-by-generation-canada/
Retail Council of Canada. "Preferred Channel to Resolve Customer Service Issues in Canada in 2019, by Generation." Statista, Statista Inc., 4 Apr 2019, https://www.statista.com/statistics/992781/channel-used-to-resolve-retailer-service-issues-by-generation-canada/
Retail Council of Canada, Preferred channel to resolve customer service issues in Canada in 2019, by generation Statista, https://www.statista.com/statistics/992781/channel-used-to-resolve-retailer-service-issues-by-generation-canada/ (last visited December 22, 2024)
Preferred channel to resolve customer service issues in Canada in 2019, by generation [Graph], Retail Council of Canada, April 4, 2019. [Online]. Available: https://www.statista.com/statistics/992781/channel-used-to-resolve-retailer-service-issues-by-generation-canada/
