This statistic shows the percentage of U.S. Generation Xers that were dissatisfied with select aspects of traditional health care as of 2019. According to the data, 22 percent of Gen Xers were dissatisfied with the cost of traditional health care at that time.
Share of U.S. Generation Xers that were dissatisfied with select aspects of traditional health care as of 2019
Characteristic
Percentage of Generation X respondents
Cost of treatment
22%
Transparency about cost to me (e.g., my cost is known beforehand)
18%
Wait time and speed of appointment
18%
Responsiveness to follow-up questions outside the appointment (via email or phone)
12%
Efficient operations (e.g., e-billing)
11%
Transparency about care (e.g., what tests will be conducted, and why)
9%
Convenience of the location or channel
8%
Convenience of the appointment times
8%
Whether or not the doctor prescribes medication I expect or request
Original question: "Thinking about the traditional healthcare services you have used, how satisfied are you with the quality of those services? Results show very dissatisfied and dissatisfied responses."
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Accenture. (February 12, 2019). Share of U.S. Generation Xers that were dissatisfied with select aspects of traditional health care as of 2019 [Graph]. In Statista. Retrieved November 21, 2024, from https://www.statista.com/statistics/989615/traditional-health-care-dissatisfaction-gen-x-us/
Accenture. "Share of U.S. Generation Xers that were dissatisfied with select aspects of traditional health care as of 2019." Chart. February 12, 2019. Statista. Accessed November 21, 2024. https://www.statista.com/statistics/989615/traditional-health-care-dissatisfaction-gen-x-us/
Accenture. (2019). Share of U.S. Generation Xers that were dissatisfied with select aspects of traditional health care as of 2019. Statista. Statista Inc.. Accessed: November 21, 2024. https://www.statista.com/statistics/989615/traditional-health-care-dissatisfaction-gen-x-us/
Accenture. "Share of U.S. Generation Xers That Were Dissatisfied with Select Aspects of Traditional Health Care as of 2019." Statista, Statista Inc., 12 Feb 2019, https://www.statista.com/statistics/989615/traditional-health-care-dissatisfaction-gen-x-us/
Accenture, Share of U.S. Generation Xers that were dissatisfied with select aspects of traditional health care as of 2019 Statista, https://www.statista.com/statistics/989615/traditional-health-care-dissatisfaction-gen-x-us/ (last visited November 21, 2024)
Share of U.S. Generation Xers that were dissatisfied with select aspects of traditional health care as of 2019 [Graph], Accenture, February 12, 2019. [Online]. Available: https://www.statista.com/statistics/989615/traditional-health-care-dissatisfaction-gen-x-us/
