Technical developments in retail: customer expectations Germany 2018

Published by
Evgenia Koptyug,
Jul 17, 2019
This statistic shows the results of a customer survey on the expectations for technical developments in German retail trade in 2018. At the time of the survey, 55 percent of respondents expressed that in the future, they would like to be able to scan their own purchases themselves.

Customer expectations for technical developments in retail in Germany 2018

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Release date

April 2018

Region

Germany

Survey time period

2018

Number of respondents

5,002 respondents

Supplementary notes

Share of respondents in the categories "I will probably use" and „I already use/I will definitely use".

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