Click and collect: adoption by retailers in the UK 2018, by store count

Published by
Stephanie Chevalier,
May 10, 2024
This statistic illustrates the rate of click and collect adoption by retailers in the United Kingdom (UK) as of November 2018, broken down by the retailers' store count. The highest rate of click and collect adoption was observed in retail chains with a store count between 51-100. Following this was retailers with a store count of over 251, with 70.7 percent of their stores offering their customers click and collect services.

Rate of click and collect adoption in the United Kingdom (UK) as of November 2018, by retailer store count*

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Source

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Release date

January 2018

Region

United Kingdom

Survey time period

August to November 2018

Number of respondents

289 respondents

Special properties

Retail chains

Supplementary notes

* The source adds the following information: "Retailers selected for the study include only those with 10 or more physical store locations.
Included retailers each have a web-presence, be it merely a website, or an ecommerce platform for purchase.
Not all retailers in the study had online order-taking capabilities."

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