E-commerce delivery preferences in selected countries in Europe 2020

How important are the following factors in delivery in your decision to buy goods from an online shop?

CharacteristicFast deliveryOption to choose when delivery will occurBeing able to choose the place for delivery
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Source

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PostNord

Release date

November 2020

Region

Europe

Survey time period

2020

Number of respondents

around 1,100 per country; 500 per Nordic country

Age group

15-79 years

Special properties

have shopped online

Method of interview

Online survey

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Statistics on " Digital shopping behavior in Europe "

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Overview

5

Attitudes towards online shopping

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Online vs. in-store shopping behavior

7

Online grocery shopping

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Leading online retailers in Europe

8

Online payment

8

Further related statistics

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