This statistic shows how small to medium sized green energy companies in Great Britain fared in resolving complaints by the end of the next work day, from 2014 to 2018. In the second quarter of 2017, Solarplicity resolved 93 percent of customer complaints by the end of the next work day. However, by the first quarter of 2018 this had fallen to just seven percent.
Share of quarterly complaints resolved by green energy suppliers by the next working day in Great Britain from 2014 to 2018
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Ofgem. (February 1, 2019). Share of quarterly complaints resolved by green energy suppliers by the next working day in Great Britain from 2014 to 2018 [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/979643/green-energy-supplier-complaints-resolved-by-next-working-day-uk/
Ofgem. "Share of quarterly complaints resolved by green energy suppliers by the next working day in Great Britain from 2014 to 2018." Chart. February 1, 2019. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/979643/green-energy-supplier-complaints-resolved-by-next-working-day-uk/
Ofgem. (2019). Share of quarterly complaints resolved by green energy suppliers by the next working day in Great Britain from 2014 to 2018. Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/979643/green-energy-supplier-complaints-resolved-by-next-working-day-uk/
Ofgem. "Share of Quarterly Complaints Resolved by Green Energy Suppliers by The next Working Day in Great Britain from 2014 to 2018." Statista, Statista Inc., 1 Feb 2019, https://www.statista.com/statistics/979643/green-energy-supplier-complaints-resolved-by-next-working-day-uk/
Ofgem, Share of quarterly complaints resolved by green energy suppliers by the next working day in Great Britain from 2014 to 2018 Statista, https://www.statista.com/statistics/979643/green-energy-supplier-complaints-resolved-by-next-working-day-uk/ (last visited August 24, 2024)
Share of quarterly complaints resolved by green energy suppliers by the next working day in Great Britain from 2014 to 2018 [Graph], Ofgem, February 1, 2019. [Online]. Available: https://www.statista.com/statistics/979643/green-energy-supplier-complaints-resolved-by-next-working-day-uk/