This statistic shows how many complaints independent energy supplier Bulb resolved in Great Britain by the end of the next working day from the second quarter of 2017 to the fourth quarter of 2018. Overall the resolution rate increased from 68 percent in the second quarter of 2016 to 79 percent in the fourth quarter of 2018.
Percentage of quarterly complaints resolved by Bulb by the end of the next working day in Great Britain from 2017 to 2018
Characteristic
Percentage of complaints resolved within the next working day
Q4 '18
79%
Q3 '18
85%
Q2 '18
76%
Q1 '18
78%
Q4 '17
87%
Q3 '17
86%
Q2 '17
68%
67.5%70%72.5%75%77.5%80%82.5%85%87.5%90%
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Ofgem. (February 1, 2019). Percentage of quarterly complaints resolved by Bulb by the end of the next working day in Great Britain from 2017 to 2018 [Graph]. In Statista. Retrieved April 23, 2025, from https://www.statista.com/statistics/979263/bulb-complaints-resolved-by-end-of-next-working-day-uk/
Ofgem. "Percentage of quarterly complaints resolved by Bulb by the end of the next working day in Great Britain from 2017 to 2018." Chart. February 1, 2019. Statista. Accessed April 23, 2025. https://www.statista.com/statistics/979263/bulb-complaints-resolved-by-end-of-next-working-day-uk/
Ofgem. (2019). Percentage of quarterly complaints resolved by Bulb by the end of the next working day in Great Britain from 2017 to 2018. Statista. Statista Inc.. Accessed: April 23, 2025. https://www.statista.com/statistics/979263/bulb-complaints-resolved-by-end-of-next-working-day-uk/
Ofgem. "Percentage of Quarterly Complaints Resolved by Bulb by The End of The next Working Day in Great Britain from 2017 to 2018." Statista, Statista Inc., 1 Feb 2019, https://www.statista.com/statistics/979263/bulb-complaints-resolved-by-end-of-next-working-day-uk/
Ofgem, Percentage of quarterly complaints resolved by Bulb by the end of the next working day in Great Britain from 2017 to 2018 Statista, https://www.statista.com/statistics/979263/bulb-complaints-resolved-by-end-of-next-working-day-uk/ (last visited April 23, 2025)
Percentage of quarterly complaints resolved by Bulb by the end of the next working day in Great Britain from 2017 to 2018 [Graph], Ofgem, February 1, 2019. [Online]. Available: https://www.statista.com/statistics/979263/bulb-complaints-resolved-by-end-of-next-working-day-uk/
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