This statistic represents the results of a survey regarding the suggestions to improve customer services in Singapore as of May 2018. During the survey period, approximately 30.9 percent of the respondents in the country suggested to reduce hotline waiting time in order to improve customer services.
Suggestions to improve customer care services in Singapore as of May 2018
Characteristic
Share of respondents
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Survey design:
a) a sample of 1,800 households was selected from the Household Sampling Frame maintained by the Singapore Department of Statistics; and
b) from each sampled household, an individual was randomly selected for the survey.
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Infocomm Development Authority of Singapore. (November 12, 2018). Suggestions to improve customer care services in Singapore as of May 2018 [Graph]. In Statista. Retrieved August 24, 2024, from https://www.statista.com/statistics/976345/singapore-improvement-in-customer-care-services/
Infocomm Development Authority of Singapore. "Suggestions to improve customer care services in Singapore as of May 2018." Chart. November 12, 2018. Statista. Accessed August 24, 2024. https://www.statista.com/statistics/976345/singapore-improvement-in-customer-care-services/
Infocomm Development Authority of Singapore. (2018). Suggestions to improve customer care services in Singapore as of May 2018. Statista. Statista Inc.. Accessed: August 24, 2024. https://www.statista.com/statistics/976345/singapore-improvement-in-customer-care-services/
Infocomm Development Authority of Singapore. "Suggestions to Improve Customer Care Services in Singapore as of May 2018." Statista, Statista Inc., 12 Nov 2018, https://www.statista.com/statistics/976345/singapore-improvement-in-customer-care-services/
Infocomm Development Authority of Singapore, Suggestions to improve customer care services in Singapore as of May 2018 Statista, https://www.statista.com/statistics/976345/singapore-improvement-in-customer-care-services/ (last visited August 24, 2024)
Suggestions to improve customer care services in Singapore as of May 2018 [Graph], Infocomm Development Authority of Singapore, November 12, 2018. [Online]. Available: https://www.statista.com/statistics/976345/singapore-improvement-in-customer-care-services/
