This statistic shows chatbots' implementation challenges in organizations worldwide as of 2017. Sixty-five percent of the respondent chief information officers and chief technology officers stated that lack of skilled talent to develop and work with bots was a challenge for implementing conversational bots in their organization.
Challenges of chatbot implementation in organizations worldwide as of 2017
Adjust the presentation of the statistic and data points.
Share the statistic on social media channels or embed the statistic in your
website using "Embed Code", where available.
Cite this statistic and select one of the following formats: APA, Chicago, Harvard, MLA & Bluebook.
Print the statistic including description and metadata.
Chart type
Challenges of chatbot implementation in organizations worldwide as of 2017
Share this statistic
You have no right to use this feature.
Make sure to contact us if you are interested in scientific citation.
You can upgrade your account to enable this functionality for all statistics.
This feature is not available with your current account.Request access
Learn more about how Statista can support your business.
Accenture. (October 12, 2018). Challenges of chatbot implementation in organizations worldwide as of 2017 [Graph]. In Statista. Retrieved April 30, 2025, from https://www.statista.com/statistics/967049/worldwide-conversational-bot-implementation-challenges/
Accenture. "Challenges of chatbot implementation in organizations worldwide as of 2017." Chart. October 12, 2018. Statista. Accessed April 30, 2025. https://www.statista.com/statistics/967049/worldwide-conversational-bot-implementation-challenges/
Accenture. (2018). Challenges of chatbot implementation in organizations worldwide as of 2017. Statista. Statista Inc.. Accessed: April 30, 2025. https://www.statista.com/statistics/967049/worldwide-conversational-bot-implementation-challenges/
Accenture. "Challenges of Chatbot Implementation in Organizations Worldwide as of 2017." Statista, Statista Inc., 12 Oct 2018, https://www.statista.com/statistics/967049/worldwide-conversational-bot-implementation-challenges/
Accenture, Challenges of chatbot implementation in organizations worldwide as of 2017 Statista, https://www.statista.com/statistics/967049/worldwide-conversational-bot-implementation-challenges/ (last visited April 30, 2025)
Challenges of chatbot implementation in organizations worldwide as of 2017 [Graph], Accenture, October 12, 2018. [Online]. Available: https://www.statista.com/statistics/967049/worldwide-conversational-bot-implementation-challenges/
Profit from additional features with an Employee Account
Please create an employee account to be able to mark statistics as favorites.
Then you can access your favorite statistics via the star in the header.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
