Most popular online payment methods in Poland 2020, by device

In 2020, online payments were the most popular payment method from most devices such as computers, smartphones, and tablets, followed by BLIK, which has recently gained significantly in popularity in Poland.

Payment methods

In 2020, surprisingly, less than half of the Poles surveyed made online payments, where more than half had never made an online payment. In 2020, the share of people using electronic payments varied by age group. The largest non-electronic payment groups were people under 18 and people over the age of 54. On the other hand, the highest share of electronic payments was recorded among people aged 25-34. Poles in 2020 indicated fast transfer through a payment service, BLIK payment, and cash on delivery as the most convenient payment methods.

E-commerce market forecast

The e-commerce market is experiencing growth every year. According to the Statista Digital Market Outlook, Poland’s number of e-commerce users in Poland will increase to 21.5 million in 2025. As for the penetration of internet users by 2025, the share of monthly active internet users is expected to reach about 90 percent of the total population. Digital Market Outlook also forecasted growth in e-commerce market revenue, with e-commerce industry revenue expected to reach 18 billion U.S. dollars by 2025.