The lowest overall customer satisfaction score for the London Underground in the second quarter of 2019/20 was seen on the Bakerloo line at 79 percent. Bakerloo customers identified several areas with room for improvement, including cleanliness and train service.
Passenger satisfaction with the London Underground in Q2 2019/20, by line
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Transport for London. (December 17, 2019). Passenger satisfaction with the London Underground in Q2 2019/20, by line [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/957577/london-underground-customer-satisfaction-by-line/
Transport for London. "Passenger satisfaction with the London Underground in Q2 2019/20, by line." Chart. December 17, 2019. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/957577/london-underground-customer-satisfaction-by-line/
Transport for London. (2019). Passenger satisfaction with the London Underground in Q2 2019/20, by line. Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/957577/london-underground-customer-satisfaction-by-line/
Transport for London. "Passenger Satisfaction with The London Underground in Q2 2019/20, by Line." Statista, Statista Inc., 17 Dec 2019, https://www.statista.com/statistics/957577/london-underground-customer-satisfaction-by-line/
Transport for London, Passenger satisfaction with the London Underground in Q2 2019/20, by line Statista, https://www.statista.com/statistics/957577/london-underground-customer-satisfaction-by-line/ (last visited December 21, 2024)
Passenger satisfaction with the London Underground in Q2 2019/20, by line [Graph], Transport for London, December 17, 2019. [Online]. Available: https://www.statista.com/statistics/957577/london-underground-customer-satisfaction-by-line/
