This statistic shows the share of insurance customers with positive experience worldwide in 2018, by service parameter. In 2018, 36.1 percent of insurance customers reported being very satisfied with the ease of use of transactions with their primary insurer, whereas only 19.7 percent of respondents rated their primary insurer's integration with social media highly.
Share of insurance customers with positive experience worldwide in 2018, by service parameter
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Capgemini, & EFMA. (May 25, 2018). Share of insurance customers with positive experience worldwide in 2018, by service parameter [Graph]. In Statista. Retrieved November 14, 2024, from https://www.statista.com/statistics/954736/insurance-customer-satisfaction-by-service-parameter-global/
Capgemini, und EFMA. "Share of insurance customers with positive experience worldwide in 2018, by service parameter." Chart. May 25, 2018. Statista. Accessed November 14, 2024. https://www.statista.com/statistics/954736/insurance-customer-satisfaction-by-service-parameter-global/
Capgemini, EFMA. (2018). Share of insurance customers with positive experience worldwide in 2018, by service parameter. Statista. Statista Inc.. Accessed: November 14, 2024. https://www.statista.com/statistics/954736/insurance-customer-satisfaction-by-service-parameter-global/
Capgemini, and EFMA. "Share of Insurance Customers with Positive Experience Worldwide in 2018, by Service Parameter." Statista, Statista Inc., 25 May 2018, https://www.statista.com/statistics/954736/insurance-customer-satisfaction-by-service-parameter-global/
Capgemini & EFMA, Share of insurance customers with positive experience worldwide in 2018, by service parameter Statista, https://www.statista.com/statistics/954736/insurance-customer-satisfaction-by-service-parameter-global/ (last visited November 14, 2024)
Share of insurance customers with positive experience worldwide in 2018, by service parameter [Graph], Capgemini, & EFMA, May 25, 2018. [Online]. Available: https://www.statista.com/statistics/954736/insurance-customer-satisfaction-by-service-parameter-global/
