Managed services used for litigation/practice support worldwide 2016-2018

To what extent is your department using a managed services provider for litigation/practice support services within your organization?

Characteristic201620172018
I don’t know 7% 3% 4%
We outsource individual projects/ transactions 31.5% 25.3% 31%
We do not use a managed services provider 35% 32.3% 30%
Only infrastructure or software is provided by a managed services provider 7% 15.2% 12%
Some services are provided by a managed services provider 18% 22.2% 18%
All services are provided by a managed services provider 1.5% 2% 4%
Created with Highcharts 7.2.2Share of respondents201620172018All services are provided by amanaged services providerSome services are provided by amanaged services providerOnly infrastructure or software isprovided by a managed servicesproviderWe do not use a managedservices providerWe outsource individual projects/transactionsI don’t know
0%10%20%30%40%
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Source

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Release date

April 2019

Region

Worldwide

Survey time period

2016 to 2018

Number of respondents

181 respondents

Special properties

law firms.

Supplementary notes

Age of respondents and survey method not stated by the source.
2016 baseline: 200
2017 baseline: 99

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