Impact of different technologies in law firms worldwide 2020

Impact of different technologies in law firms worldwide 2020

CharacteristicNo impactMinor impactModerate impactMajor impact
Budgeting 15% 28% 40% 17%
Business intelligence 11% 24% 43% 22%
Calendaring/docketing 19% 28% 40% 13%
Case/matter management 16% 26% 41% 16%
CRM 18% 36% 33% 13%
Document assembly 12% 36% 33% 19%
Document mgmt (DMS) 7% 11% 37% 46%
eDiscovery 13% 30% 40% 17%
Enterprise search 24% 42% 28% 6%
External collab portals 12% 37% 42% 9%
Financial mgmt/ERP 6% 18% 44% 32%
Knowledge mgmt 11% 27% 49% 13%
Matter pricing/planning 12% 33% 40% 15%
Created with Highcharts 7.2.2Share of respondentsNo impactMinor impactModerate impactMajor impactBudgetingBusiness intelligenceCalendaring/docketingCase/matter managementCRMDocument assemblyDocument mgmt (DMS)eDiscoveryEnterprise searchExternal collab portalsFinancial mgmt/ERPKnowledge mgmtMatter pricing/planningProject mgmtTask mgmtTime & expense mgmt
0%5%10%15%20%25%30%35%40%45%50%55%60%65%70%75%80%85%90%95%100%105%110%115%
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Release date

May 2021

Region

Worldwide

Survey time period

August 12 to Septemberl 17, 2020

Number of respondents

201 respondents

Special properties

business of law and legal professionals working in firms worldwide

Method of interview

Online survey

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