E-commerce software market share in the U.S. 2024

As of September 2024, Shopify was the biggest name in the U.S. e-commerce software market, used by roughly 30 percent of websites that use e-commerce technologies. The market’s other major competitors include Wix Stores around 20 percent, WooCommerce Checkout, and Squarespace Add to Cart, each of which boasts a market share of at least 15 percent. 

E-commerce

E-commerce is the term used to describe the broad spectrum of products and services which are bought and sold over the internet. It can include everything from the sale of physical good on sites like Amazon, to the online provision of software offered by companies like Google. Often seen as the future of commerce, the market has grown rapidly, especially in the U.S., where it accounts for around 15 percent of overall retail sales in 2021. The retail e-commerce sales in the U.S. is projected to bring in 933 billion U.S. dollars in revenue in 2021. Such booming sales signals strong demand for the software support behind e-commerce platforms, and estimates suggest that the e-commerce software application market alone will be worth over 6.5 billion dollars by the end of 2021.

E-commerce companies

The undisputed biggest name in e-commerce internationally is Amazon.com. The company brought in more than 197 billion U.S. dollars in revenue from its online stores in 2020. Other major competitors include Chinese brands Alibaba and Jingdong. Alibaba's annual revenue amounted to more than 717 billion yuan in it's 2021 fiscal year, which translates to around 115 billion U.S. dollars. The annual sales of Jingdong (JD.com) reached a record high of 746 billion yuan in 2020, which is the equavalent of 112 billion U.S. dollars.