In 2022, the National Customer Satisfaction Index (NCSI) score of Samsung Securities in South Korea reached 80 out of 100. Korea Investment & Securities and Mirae Asset Securities followed with 79 points each.
National Customer Satisfaction Index (NCSI) of securities and financial products companies in South Korea in 2022
According to the source the National Consumer Satisfaction Index (NCSI) refers to "a measure of customer satisfaction [...] to prove the quality competitiveness of companies, industries, and the nation and to improve the quality of life of the people [...] NCSI measurement units are products and services offered by companies. It measures company satisfaction with all products and services that a company produces and sells, rather than satisfaction with a particular product or brand."
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KPC . (December 6, 2023). National Customer Satisfaction Index (NCSI) of securities and financial products companies in South Korea in 2022 [Graph]. In Statista. Retrieved November 23, 2024, from https://www.statista.com/statistics/949741/south-korea-investment-financial-products-company-customer-satisfaction-index/
KPC . "National Customer Satisfaction Index (NCSI) of securities and financial products companies in South Korea in 2022." Chart. December 6, 2023. Statista. Accessed November 23, 2024. https://www.statista.com/statistics/949741/south-korea-investment-financial-products-company-customer-satisfaction-index/
KPC . (2023). National Customer Satisfaction Index (NCSI) of securities and financial products companies in South Korea in 2022. Statista. Statista Inc.. Accessed: November 23, 2024. https://www.statista.com/statistics/949741/south-korea-investment-financial-products-company-customer-satisfaction-index/
KPC . "National Customer Satisfaction Index (Ncsi) of Securities and Financial Products Companies in South Korea in 2022." Statista, Statista Inc., 6 Dec 2023, https://www.statista.com/statistics/949741/south-korea-investment-financial-products-company-customer-satisfaction-index/
KPC , National Customer Satisfaction Index (NCSI) of securities and financial products companies in South Korea in 2022 Statista, https://www.statista.com/statistics/949741/south-korea-investment-financial-products-company-customer-satisfaction-index/ (last visited November 23, 2024)
National Customer Satisfaction Index (NCSI) of securities and financial products companies in South Korea in 2022 [Graph], KPC , December 6, 2023. [Online]. Available: https://www.statista.com/statistics/949741/south-korea-investment-financial-products-company-customer-satisfaction-index/
