In a 2019 survey, the biggest drivers of customer satisfaction in Australian supermarkets were value for money and customer service, with 22 and 15 percent of respondents saying these were important factors.
Drivers of customer satisfaction in supermarkets in Australia as of June 2019
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Canstar Blue. (April 15, 2020). Drivers of customer satisfaction in supermarkets in Australia as of June 2019 [Graph]. In Statista. Retrieved October 02, 2024, from https://www.statista.com/statistics/949117/drivers-supermarket-customer-satisfaction-australia/
Canstar Blue. "Drivers of customer satisfaction in supermarkets in Australia as of June 2019." Chart. April 15, 2020. Statista. Accessed October 02, 2024. https://www.statista.com/statistics/949117/drivers-supermarket-customer-satisfaction-australia/
Canstar Blue. (2020). Drivers of customer satisfaction in supermarkets in Australia as of June 2019. Statista. Statista Inc.. Accessed: October 02, 2024. https://www.statista.com/statistics/949117/drivers-supermarket-customer-satisfaction-australia/
Canstar Blue. "Drivers of Customer Satisfaction in Supermarkets in Australia as of June 2019." Statista, Statista Inc., 15 Apr 2020, https://www.statista.com/statistics/949117/drivers-supermarket-customer-satisfaction-australia/
Canstar Blue, Drivers of customer satisfaction in supermarkets in Australia as of June 2019 Statista, https://www.statista.com/statistics/949117/drivers-supermarket-customer-satisfaction-australia/ (last visited October 02, 2024)
Drivers of customer satisfaction in supermarkets in Australia as of June 2019 [Graph], Canstar Blue, April 15, 2020. [Online]. Available: https://www.statista.com/statistics/949117/drivers-supermarket-customer-satisfaction-australia/