This statistic depicts the leading fears when contacting customer support as reported by adults in the United States in May 2018. During the survey, 60 percent of respondents stated they most dread long wait and hold times.
Leading fears when contacting customer support of adults in the United States in 2018
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Business Wire. (June 6, 2018). Leading fears when contacting customer support of adults in the United States in 2018 [Graph]. In Statista. Retrieved December 21, 2024, from https://www.statista.com/statistics/948950/fears-when-contacting-customer-support-united-states/
Business Wire. "Leading fears when contacting customer support of adults in the United States in 2018." Chart. June 6, 2018. Statista. Accessed December 21, 2024. https://www.statista.com/statistics/948950/fears-when-contacting-customer-support-united-states/
Business Wire. (2018). Leading fears when contacting customer support of adults in the United States in 2018. Statista. Statista Inc.. Accessed: December 21, 2024. https://www.statista.com/statistics/948950/fears-when-contacting-customer-support-united-states/
Business Wire. "Leading Fears When Contacting Customer Support of Adults in The United States in 2018." Statista, Statista Inc., 6 Jun 2018, https://www.statista.com/statistics/948950/fears-when-contacting-customer-support-united-states/
Business Wire, Leading fears when contacting customer support of adults in the United States in 2018 Statista, https://www.statista.com/statistics/948950/fears-when-contacting-customer-support-united-states/ (last visited December 21, 2024)
Leading fears when contacting customer support of adults in the United States in 2018 [Graph], Business Wire, June 6, 2018. [Online]. Available: https://www.statista.com/statistics/948950/fears-when-contacting-customer-support-united-states/