This statistic depicts the challenges of using chatbots for customer support as reported by adults in the United States in 2018. During the survey, just under 51 percent of respondents stated they dislike using chatbots as they keep them from accessing a live person.
Challenges of using chatbots according to adult internet users in the United States in 2018
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Share of respondents
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PC Magazine. (June 6, 2018). Challenges of using chatbots according to adult internet users in the United States in 2018 [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/948934/challenges-chatbots-united-states/
PC Magazine. "Challenges of using chatbots according to adult internet users in the United States in 2018." Chart. June 6, 2018. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/948934/challenges-chatbots-united-states/
PC Magazine. (2018). Challenges of using chatbots according to adult internet users in the United States in 2018. Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/948934/challenges-chatbots-united-states/
PC Magazine. "Challenges of Using Chatbots According to Adult Internet Users in The United States in 2018." Statista, Statista Inc., 6 Jun 2018, https://www.statista.com/statistics/948934/challenges-chatbots-united-states/
PC Magazine, Challenges of using chatbots according to adult internet users in the United States in 2018 Statista, https://www.statista.com/statistics/948934/challenges-chatbots-united-states/ (last visited July 22, 2024)
Challenges of using chatbots according to adult internet users in the United States in 2018 [Graph], PC Magazine, June 6, 2018. [Online]. Available: https://www.statista.com/statistics/948934/challenges-chatbots-united-states/