This statistic shows the share of customers who would use voice assistants for banking now and in the future worldwide in 2018. In 2018, 19.2 percent said they would currently use voice assistants instead of visiting a shop or a bank branch, but 30.9 percent said they would do the same in three years time.
Share of customers who would use voice assistants for banking now and in the future worldwide in 2018
Characteristic
Share of respondents
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Capgemini, & EFMA. (September 20, 2018). Share of customers who would use voice assistants for banking now and in the future worldwide in 2018 [Graph]. In Statista. Retrieved July 22, 2024, from https://www.statista.com/statistics/946924/voice-assistants-apps-preference-banking-customers-worldwide/
Capgemini, und EFMA. "Share of customers who would use voice assistants for banking now and in the future worldwide in 2018." Chart. September 20, 2018. Statista. Accessed July 22, 2024. https://www.statista.com/statistics/946924/voice-assistants-apps-preference-banking-customers-worldwide/
Capgemini, EFMA. (2018). Share of customers who would use voice assistants for banking now and in the future worldwide in 2018. Statista. Statista Inc.. Accessed: July 22, 2024. https://www.statista.com/statistics/946924/voice-assistants-apps-preference-banking-customers-worldwide/
Capgemini, and EFMA. "Share of Customers Who Would Use Voice Assistants for Banking Now and in The Future Worldwide in 2018." Statista, Statista Inc., 20 Sep 2018, https://www.statista.com/statistics/946924/voice-assistants-apps-preference-banking-customers-worldwide/
Capgemini & EFMA, Share of customers who would use voice assistants for banking now and in the future worldwide in 2018 Statista, https://www.statista.com/statistics/946924/voice-assistants-apps-preference-banking-customers-worldwide/ (last visited July 22, 2024)
Share of customers who would use voice assistants for banking now and in the future worldwide in 2018 [Graph], Capgemini, & EFMA, September 20, 2018. [Online]. Available: https://www.statista.com/statistics/946924/voice-assistants-apps-preference-banking-customers-worldwide/