This statistic shows the most important factors deterring customers from using BigTech's financial services according to senior banking executives worldwide in 2018. In 2018, 79.2 percent of senior banking executives said that privacy or security concerns may deter customers from using BigTech firms' financial services in the near future.
Most important factors deterring customers from BigTech's financial services according to senior banking executives worldwide in 2018
senior banking executives of leading banks across 23 markets
Method of interview
Face-to-face interview
Supplementary notes
Multiple answers were possible.
The percentages represent the respondents who said that the factor was important or very important.
The source referenced Google, Apple, Amazon, Facebook and Alibaba in the question.
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Capgemini, & EFMA. (September 20, 2018). Most important factors deterring customers from BigTech's financial services according to senior banking executives worldwide in 2018 [Graph]. In Statista. Retrieved December 30, 2024, from https://www.statista.com/statistics/946896/deter-executives-bigtech-financial-services-worldwide/
Capgemini, und EFMA. "Most important factors deterring customers from BigTech's financial services according to senior banking executives worldwide in 2018." Chart. September 20, 2018. Statista. Accessed December 30, 2024. https://www.statista.com/statistics/946896/deter-executives-bigtech-financial-services-worldwide/
Capgemini, EFMA. (2018). Most important factors deterring customers from BigTech's financial services according to senior banking executives worldwide in 2018. Statista. Statista Inc.. Accessed: December 30, 2024. https://www.statista.com/statistics/946896/deter-executives-bigtech-financial-services-worldwide/
Capgemini, and EFMA. "Most Important Factors Deterring Customers from Bigtech's Financial Services According to Senior Banking Executives Worldwide in 2018." Statista, Statista Inc., 20 Sep 2018, https://www.statista.com/statistics/946896/deter-executives-bigtech-financial-services-worldwide/
Capgemini & EFMA, Most important factors deterring customers from BigTech's financial services according to senior banking executives worldwide in 2018 Statista, https://www.statista.com/statistics/946896/deter-executives-bigtech-financial-services-worldwide/ (last visited December 30, 2024)
Most important factors deterring customers from BigTech's financial services according to senior banking executives worldwide in 2018 [Graph], Capgemini, & EFMA, September 20, 2018. [Online]. Available: https://www.statista.com/statistics/946896/deter-executives-bigtech-financial-services-worldwide/
