Nearly 71 percent of the executives surveyed listed customer expectations as a disrupting factor for the banking sector in 2018 according to Capgemini. Over half also indicated that regulatory pressure and increasing demand for digital channels were important factors. Only one in four cited the macroeconomic environment as an element which might be the reason for perturbances in the financial markets.
The global banking sector
Banks worldwide manage trillions of dollars in assets, and a majority of adults hold traditional bank accounts. This massive market means two things. First, even in the face of major disruptions, there will be a large core business for established firms. Secondly, the inevitable disruptions will create niche markets, even if only short-term, in which nimble firms stand to gain. Paying close attention to the disruptions in this statistic can give firms an advantage in this market. However, too much attention to the wrong disruption can incur costs as well.
Most important factors disrupting banking sector according to senior banking executives worldwide in 2018
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Most important factors disrupting banking sector according to senior banking executives worldwide in 2018
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Capgemini, & EFMA. (September 20, 2018). Most important factors disrupting banking sector according to senior banking executives worldwide in 2018 [Graph]. In Statista. Retrieved April 13, 2025, from https://www.statista.com/statistics/946835/disrupting-factors-global-banking-sector/
Capgemini, und EFMA. "Most important factors disrupting banking sector according to senior banking executives worldwide in 2018." Chart. September 20, 2018. Statista. Accessed April 13, 2025. https://www.statista.com/statistics/946835/disrupting-factors-global-banking-sector/
Capgemini, EFMA. (2018). Most important factors disrupting banking sector according to senior banking executives worldwide in 2018. Statista. Statista Inc.. Accessed: April 13, 2025. https://www.statista.com/statistics/946835/disrupting-factors-global-banking-sector/
Capgemini, and EFMA. "Most Important Factors Disrupting Banking Sector According to Senior Banking Executives Worldwide in 2018." Statista, Statista Inc., 20 Sep 2018, https://www.statista.com/statistics/946835/disrupting-factors-global-banking-sector/
Capgemini & EFMA, Most important factors disrupting banking sector according to senior banking executives worldwide in 2018 Statista, https://www.statista.com/statistics/946835/disrupting-factors-global-banking-sector/ (last visited April 13, 2025)
Most important factors disrupting banking sector according to senior banking executives worldwide in 2018 [Graph], Capgemini, & EFMA, September 20, 2018. [Online]. Available: https://www.statista.com/statistics/946835/disrupting-factors-global-banking-sector/
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